Lucas Dillard
Slaton,Texas
Summary
Proactive professional with a strong background in driving process improvement initiatives, developing and motivating teams, and increasing customer satisfaction. Adept at identifying and eliminating inefficiencies, reducing costs, and improving operational performance. Able to quickly analyze and adapt to changing business conditions.
Skilled in strategic planning, operational efficiency, and stakeholder communication. Highly motivated and prepared to drive impactful results.
Overview
32
32
years of professional experience
Work History
West Texas Regional Manager/Houston Branch Manager
Eskola Roofing and Waterproofing
Lubbock, TX And Houston, TX
09.2024 - Current
- Led regional teams to deliver high-quality roofing and waterproofing solutions.
- Developed and implemented strategic plans to enhance operational efficiency across multiple sites.
- Managed P&L and forecasting processes, ensuring alignment with organizational goals.
- Cultivated relationships with key stakeholders to drive business growth and customer satisfaction.
- Trained and mentored staff, fostering a culture of continuous improvement and professional development.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Established and maintained operational standards for 2 locations.
Central Texas Manger
Patuxent Roofing and Contracting
Waco, TX
05.2023 - 09.2024
- Developed new Greenfield Central Texas branch. Growing Production, Service and Sales to $4.2 million in 14 months.
- Oversaw roofing installations, ensuring adherence to timelines and quality standards.
- Developed and implemented operational strategies to enhance workflow efficiency across teams.
- Trained and mentored staff on safety protocols and best practices in roofing techniques.
- Conducted regular inspections to ensure compliance with industry regulations and company policies.
- Managed supply chain logistics, optimizing inventory levels and reducing material costs effectively.
- Led cross-functional teams in executing large-scale projects, driving successful outcomes through collaboration.
- Analyzed performance metrics to identify areas for improvement, implementing corrective actions as needed.
- Controlled P&L to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Owner/Operator
Dillard and Sons Construction
Lubbock, TX
04.2015 - 05.2023
- Constructed 41 custom homes ranging from $350,000 to $1.5 million over 8 years.
- Managed all aspects of construction as well as the P&L for the business.
- Negotiated contracts and agreements with business partners, vendors, and customers.
- Maximized revenue and long-term net worth by producing results and performance.
- Identified problems, made decisions, and interpreted results based on quantitative techniques.
- Managed the daily operations related to customer service, inventory management, and marketing.
- Oversaw all aspects of construction operations, ensuring compliance with safety regulations and quality standards.
- Managed project timelines and budgets, coordinating resources to meet client specifications and deadlines.
Operations Manager
Tecta America Lubbock
Lubbock, Texas
08.2007 - 04.2015
- Strategized with leadership to stay ahead of changing customer needs and labor planning concerns.
- Tracked company inventories and ordered new products to replenish equipment levels.
- Evaluated operational costs and identified areas of improvement.
- Adhered to corporate standards and regulations, encouraging safe and efficient operations.
- Streamlined operations by implementing efficient workflow processes
- Developed and monitored KPIs to drive operational excellence
- Managed the day to day activities of 50+ field employees.
Operations Manager
Advantage USAA
Spring Branch, Texas
07.2004 - 08.2007
- Prepared staff work schedules and assigned specific duties.
- Monitored suppliers to efficiently provide needed goods and services within budgetary limits.
- Coordinated and directed financial or budget activities to fund operations, maximize investments, or increase efficiency.
3E1X1 HVAC/R Tech
United States Air Force
Holloman AFB, NM
03.1994 - 08.1999
- Monitored HVAC systems and performed routine preventive maintenance to established schedules and standards.
- Evaluated and diagnosed HVAC system problems to determine appropriate repair solutions.
- Conducted preventive maintenance on refrigeration units to ensure reliability and performance.
- Managed inventory of tools and equipment, optimizing resource availability for operations.
Education
Bachelor of Science (B.S.) - Agribusiness
Texas Tech University
Lubbock, TX05-2003
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Operational management
- Goals and performance
- Performance management
- Project management
Timeline
West Texas Regional Manager/Houston Branch Manager
Eskola Roofing and Waterproofing
09.2024 - Current
Central Texas Manger
Patuxent Roofing and Contracting
05.2023 - 09.2024
Owner/Operator
Dillard and Sons Construction
04.2015 - 05.2023
Operations Manager
Tecta America Lubbock
08.2007 - 04.2015
Operations Manager
Advantage USAA
07.2004 - 08.2007
3E1X1 HVAC/R Tech
United States Air Force
03.1994 - 08.1999
Bachelor of Science (B.S.) - Agribusiness
Texas Tech University