Max Castillos
Garland,TX
Summary
Dynamic General Manager with a proven track record at TG Steakhouse, excelling in operations management and team building. Spearheaded strategic initiatives that enhanced productivity and fostered strong client relationships. I implemented training programs that significantly improved staff performance and operational efficiency.
Overview
14
14
years of professional experience
Work History
General Manager
TG Steakhouse
Richardson, TX
02.2024 - 09.2025
- Oversaw daily operations to enhance efficiency and productivity across multiple departments.
- Developed strategic plans to align team objectives with company goals and improve overall performance.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Grill Cook
TG Steakhouse
Richardson, TX
06.2023 - 01.2024
- Supervised daily grill operations, ensuring quality and consistency in food preparation.
- Trained and mentored junior staff on grill techniques and safety protocols.
- Developed efficient cooking procedures to enhance kitchen workflow and reduce wait times.
- Implemented inventory management practices for meat and vegetable supplies to minimize waste.
Manager
Grupo Variettá
Porto Alegre, RS - Brazil
11.2019 - 05.2023
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic initiatives to achieve organizational goals and improve performance.
- Mentored staff, fostering professional development and enhancing team capabilities.
- Conducted regular performance reviews to identify areas for improvement and implement corrective actions.
General Manager
Bife Hamburgueria
Porto Alegre, RS - Brazil
01.2015 - 05.2019
- Oversaw daily operations to enhance efficiency and productivity across multiple departments.
- Developed strategic plans to align team objectives with company goals and improve overall performance.
- Implemented training programs to mentor staff and foster professional development within the organization.
- Analyzed operational processes to identify areas for improvement and optimize resource allocation.
Server
Bife Hamburgueria
Porto Alegre, RS Brazil
12.2011 - 12.2014
- Provided excellent customer service by attentively addressing guest needs and inquiries.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to tables.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
- Learned menu offerings thoroughly to provide knowledgeable recommendations to patrons.
Education
High School Diploma -
IPA - Instituto Porto Alegre
Porto Alegre, RS - Brazil12.2001
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Professional Working
Timeline
General Manager
TG Steakhouse
02.2024 - 09.2025
Grill Cook
TG Steakhouse
06.2023 - 01.2024
Manager
Grupo Variettá
11.2019 - 05.2023
General Manager
Bife Hamburgueria
01.2015 - 05.2019
Server
Bife Hamburgueria
12.2011 - 12.2014
High School Diploma -
IPA - Instituto Porto Alegre