Dan Solano
Miami Gardens
Summary
Dynamic Customer Service Associate with a proven track record at Naturally Blessed Juice Co., excelling in problem resolution and customer support. Enhanced customer satisfaction through empathetic communication and effective issue resolution, achieving consistently high feedback. Skilled in team collaboration and adept at utilizing social media for customer engagement, fostering loyalty and brand image.
Overview
1
1
year of professional experience
Work History
Costumer Service Associate
Naturally Blessed Juice Co.
01.2024 - 05.2025
- Helped large volume of customers at Farmers Markets and events with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Organized customer appreciation events, strengthening customer relations and loyalty.
- Utilized social media platforms to address customer concerns, broadening channels of support.
- Enhanced brand image by consistently delivering service beyond expectations.
- Others duties as per manager requested.
Education
High School Diploma -
American Senior High School
Miami08-2026
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Costumer Service Associate
Naturally Blessed Juice Co.
01.2024 - 05.2025
High School Diploma -
American Senior High School
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