Organized Team Leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Military Training Instructor/Departmental Supervisor
US Navy
Fort Gordon, GA
09.2019 - 02.2023
Developed and implemented updating training programs for 1,400 employees.
Analyzed training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
Liaised between executives and entry-level workers, facilitating smooth communication.
Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
Created plans and communicated deadlines to complete projects on time.
Cyber Mission Chief/Cryptologic Language Analyst
US Navy/US Army Cyber Command
Fort Gordon, GA
08.2016 - 09.2019
Reported on updates to project specifications and progress.
Managed schedules, accepted time off requests and found coverage for short shifts.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Audited team performance and compliance with legal standards.
Developed monthly and daily production output plans to deliver on customer service metrics.
Participated in cross-functional team-building activities.
Coached team members in techniques necessary to complete tasks.
Directed and supervised team of 55 engaged in cyber intelligence analysis and target system development.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Cryptologic Operations Manager/Team Supervisor
US Navy
Fort Gordon, GA
10.2010 - 08.2016
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Reviewed operations reports to understand numbers and trends.
Identified procedure or process changes required to improve performance and productivity.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Formulated processes to reduce downtime and financial loss.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Managed daily operations of deployed team, orchestrating forward-thinking strategies to accomplish and expand goals.
Executive Administrative Assistant
US Navy
Santa Rita, GU
10.2005 - 10.2008
Documented and distributed meeting notes to identify, analyze and improve workflows.
Responded to emails and other correspondence to facilitate communication and enhance processes.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Used advanced software to prepare documents, reports and presentations.
Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
Organized and updated schedules for executives.
Organized and coordinated conferences and weekly meetings.
Executive Administration Assistant
US Navy
Millington, TN
07.2003 - 10.2005
Used advanced software to prepare documents, reports and presentations.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Screened calls and emails and responded accordingly to support executive correspondence.
Answered high volume of phone calls and email inquiries.
Facilitated training and onboarding for incoming office staff.
Updated spreadsheets and databases to track, analyze and report on performance data.
Volunteered to help with special projects of varying degrees of complexity.
Created and managed office systems to efficiently deal with documentation.
Managed and reviewed filing and office systems.
Education
DLIFLC Persian- Farsi Language Completion - Persian-Farsi
Defense Language Institute
Monterey, CA
11.2008 - 06.2010
NETC Certificate of Completion - Military Administration
Yeoman 'A' School
Meridian, MS
04.2003 - 06.2003
Skills
Project implementation
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Affiliations
American Mensa, Ltd.
Member: April 2004 - Present
Timeline
Military Training Instructor/Departmental Supervisor
US Navy
09.2019 - 02.2023
Cyber Mission Chief/Cryptologic Language Analyst
US Navy/US Army Cyber Command
08.2016 - 09.2019
Cryptologic Operations Manager/Team Supervisor
US Navy
10.2010 - 08.2016
DLIFLC Persian- Farsi Language Completion - Persian-Farsi
Defense Language Institute
11.2008 - 06.2010
Executive Administrative Assistant
US Navy
10.2005 - 10.2008
Executive Administration Assistant
US Navy
07.2003 - 10.2005
NETC Certificate of Completion - Military Administration
Yeoman 'A' School
04.2003 - 06.2003
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