Experienced with managing shop operations and team supervision. Utilizes strategic planning to improve operational efficiency and customer satisfaction. Track record of effective inventory control and staff development.
Overview
31
31
years of professional experience
Work History
Shop Manager
Classic Customs
Phoenix, AZ
08.2019 - 03.2026
Oversaw daily operations, ensuring optimal workflow and adherence to quality standards.
Mentored staff, fostering skill development and enhancing team performance.
Implemented process improvements, increasing efficiency in inventory management systems.
Managed customer relations, resolving issues to maintain high satisfaction levels.
Coordinated supply chain logistics, optimizing stock levels and reducing lead times.
Established safety protocols, promoting a secure working environment for all employees.
Mechanical Technician
Notorious Auto Designs
Scottsdale, AZ
01.2017 - 08.2020
Operated diagnostic equipment to troubleshoot mechanical issues and ensure optimal vehicle performance.
Performed routine maintenance tasks, including oil changes and brake inspections, enhancing safety standards.
Collaborated with engineering team to implement design improvements for aftermarket automotive parts.
Trained junior technicians on best practices in mechanical repairs and safety protocols, fostering team development.
Owner/Operator
Perfect Circle Performance
Phoenix, AZ
01.2014 - 01.2017
Managed daily operations, ensuring smooth workflow and high-quality service delivery.
Developed and implemented effective marketing strategies to increase brand visibility and customer engagement.
Trained and mentored staff, fostering a collaborative environment that enhanced team performance.
Owner/Operator
CWC Construction
Phoenix, AZ
01.2005 - 01.2017
Streamlined operational processes, reducing turnaround times and improving customer satisfaction rates.
Established strong vendor relationships, negotiating favorable terms to enhance cost-effectiveness.
Analyzed market trends, adjusting business strategies to maintain competitive advantage in the industry.
Ensured compliance with industry regulations and safety standards, promoting a safe working environment for all employees.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Superintendent
Calderon Construction
Phoenix, AZ
01.2002 - 01.2005
Directed daily operations to ensure project timelines and quality standards were met.
Oversaw the coordination of subcontractors and suppliers for efficient workflow management.
Implemented safety protocols to minimize workplace incidents and enhance team compliance.
Mentored junior staff, fostering skill development and improving team performance.
Foreman
RGC Construction
Phoenix, AZ
06.1995 - 01.2002
Supervised daily operations, ensuring adherence to safety protocols and construction standards.
Coordinated workflow among teams, optimizing resource allocation for project efficiency.
Mentored junior crew members, enhancing skills through on-the-job training and guidance.
Implemented quality control measures, reducing rework and improving project timelines.
Education
Shadow Mountain High
Phoenix, AZ
06-1995
High School Diploma -
Shadow Mountain High
Phoenix, AZ
06-1995
Skills
Customer service
Employee management
Health and safety
Invoicing
Employee scheduling
Task delegation
Employee motivation
Merchandise planning
Sales promotions
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