Dana A Brooks
Mid-Level Licensed Social Worker
Washington, DC area
Summary
Accomplished Behavioral Health Program Leader with a proven track record in enhancing service delivery and patient outcomes at the DC Department of Behavioral Health. Expertise in crisis management and program development, combined with strong interpersonal skills, has led to significant improvements in clinical operations. Notable achievements include increasing staff competencies and optimizing service coordination, reflecting a commitment to ethical practices and operational excellence.
Overview
22
22
years of professional experience
Work History
Interim CRT Director
DC Department of Behavioral Health
Washington, DC
03.2022 - Current
- Exercises managerial leadership in the planning, development, and operations of a psychiatric, crisis response program for adults and children
- Develop short- and long-range plans for program operations and success
- Establishes performance standards, evaluates work performance and provides counsel to supervisory staff on complex cases
- Oversee and direct the co-response program with Metropolitan Police Department
- Coordinate homeless service outreach with providers in the District of Columbia
- Provides clinical quality assurance through documentation review and data interpretation
- Developed training curriculum and platform to enhance staff competencies and ensure quality service delivery that align with department mission
Supervisory Clinical Administrator
DC Department of Behavioral Health
Washington, DC
01.2017 - Current
- Managed and direct day to day operations of outpatient forensic behavioral health programs to include outpatient clinic, system of care for civilly committed patients, re-entry services, and pre-trial competency programs
- Directed all clinical operations for outpatient oversight of Not Guilty by Reason of Insanity acquitees’ psychiatric treatment to include social work, nursing and psychiatry
- Implemented integrated care model to improve care coordination and patient outcomes
- Supervised day to day operations in Outpatient Competency Restoration pre-trial program for individuals not competent to stand trial and attainment services for juveniles
- Expanded outpatient competency programming to the Department of Corrections for detained individuals
- Standardized curriculum for the juvenile attainment and remediation program
- Managed jail-based services and re-entry programs with Department of Correction and Bureau of Prisons to coordinate behavioral health services for returning citizens to include pre and post discharge coordination for returning citizens
- Led team responsible for facilitating system of care for individuals civilly committed to the Department of Behavioral Health
- Reformatted administrative procedures to strengthen and improve efficacy of monitoring system
- Serve a board member and trainer for involuntary commitment in the District
Supervisory Clinical Administrator
DC Department of Behavioral Health
Washington, DC
08.2015 - 07.2017
- Programmatic oversight and management of the Multicultural program and bi-lingual services for outpatient mental health clinic
- Supervised licensed and non-licensed professionals in outpatient and urgent care departments
- Successfully implemented organizational changes and framework to improve staff productivity and developed administrative screening processes reduce wait times services
Senior Clinical Manager
First Home Care
Washington, DC
11.2014 - 08.2015
- Developed operational and departmental procedures for electronic reporting for community based mental health services and crisis teams
- Developed benchmarks for staff productivity
- Developed training curriculum and orientation materials for new employees
- Served as committee member for Juvenile Behavioral Diversion Program to identify treatment interventions and alternatives to detention for juveniles
Clinical Manager
First Home Care
Washington, DC
10.2012 - 11.2014
- Supervised and provided clinical oversight to a team of mental health case managers and therapists providing intensive, community-based services to youth in Intensive Home and Community Based Services
- Participated as part of interdisciplinary team to develop safety and treatment plans for consumers within the Medicaid Rehabilitative Options program
Clinical Supervisor, Child & Youth Services
MHN Government Services
Arlington, VA
09.2008 - 08.2012
- Company Overview: Department of Defense
- Provided structured supervision and oversight for more than 40 licensed professionals on military bases, providing non-medical counseling to children and families at more than 30 military installations in the Northeast corridor
- Provided guidance for military personnel and points of contact for program operations and problem resolution
- Conducted virtual provider orientation and training; Co-facilitated military leadership training
- Directed crisis response deployments for mental health emergencies at command request; collaborated with other emergency response teams on the installation
- Department of Defense
Psychiatric Evaluator
01.2019 - 01.2022
- Emergency room psychiatric evaluations; assessment and treatment planning on inpatient psych unit
Independent Contract Therapist
01.2003 - 01.2006
- Specialized in treatment of sexual and physical abuse in children
- Completed treatment plans and clinical summaries for clients
Education
Bachelor of Science - Psychology
Manhattan College
Master of Social Work -
Yeshiva University
Forensic Social Work certification -
Forensic Training Institute
Advanced Forensic certification -
National Organization of Forensic Social Work
Skills
- Detail-Oriented Approach
- Interpersonal skills
- Ethical practice
- Proficient in Task Management
- Meticulous attention and prioritization
Credentials
- LCSW-C
- LICSW
Timeline
Interim CRT Director
DC Department of Behavioral Health
03.2022 - Current
Psychiatric Evaluator
01.2019 - 01.2022
Supervisory Clinical Administrator
DC Department of Behavioral Health
01.2017 - Current
Supervisory Clinical Administrator
DC Department of Behavioral Health
08.2015 - 07.2017
Senior Clinical Manager
First Home Care
11.2014 - 08.2015
Clinical Manager
First Home Care
10.2012 - 11.2014
Clinical Supervisor, Child & Youth Services
MHN Government Services
09.2008 - 08.2012
Independent Contract Therapist
01.2003 - 01.2006
Bachelor of Science - Psychology
Manhattan College
Master of Social Work -
Yeshiva University
Forensic Social Work certification -
Forensic Training Institute
Advanced Forensic certification -
National Organization of Forensic Social Work
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