Dana Alligood
Ahoskie
Summary
My professional experience comprises of over 10 years of management ranging from retail to real estate. I worked for the county as a CDL driver for over 10 years as well. Highly accomplished in retail store management. Employed outstanding leadership sills and multi-tasking skills to maximize profitability. Adept at communicating company polices and procedures to foster employee compliance and adhere to the company mission. Well versed in all aspects of managing a retail store to include opening and closing procedures, banking, merchandizing and recruiting. I am goal oriented and consistently seeking opportunities to achieve maximum profits while ensuring an overall safe and energetic working environment for all employees.
Overview
32
32
years of professional experience
Work History
Delivery Driver
FedEx
Hertford, NC
10.2023 - 01.2025
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Maintained accurate delivery logs and documentation for compliance and tracking purposes.
- Operated delivery vehicles safely, adhering to all traffic regulations and company policies.
- Assisted in training new drivers on route optimization and safety protocols.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Inspected load security and checked for damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Retail Store Manager
Sears Hometown Store Manager
United States
11.2014 - 04.2022
- Ensured customer satisfaction by implementing and designing customer surveys for feedback. Directed and supervised employees during sales, inventory, and general cashier duties. Completed weekly schedules according to the payroll policies. Trained Staff to deliver excellent customer service. Created an online presence for the store for marketing purposes and customer service interactions. Reorganized the sales floor to meet company needs ensuring the layout was organized logically and systematically to ensure customers can locate items easily. Ensured cleanliness of the store floor at all times. Conducted payroll according to policies and procedures.
Delivery Driver
Fedex
United States
06.1999 - 08.2012
- Ensure accurate and timely delivery for an average of 1000 packages weekly to both business and residential areas throughout Easter North Carolina. Maintained mileage logs to ensure DOT policies are followed. Practiced safe and secure methods to load, unload, prepare, inspect and operate the delivery vehicle to avoid damage to packages, vehicle, and the community. Maintained Gas logs as required.
Transportation Provider
Currituck County School District
United States
08.1999 - 06.2012
- Safely transported children to and from school while following all safety procedures. Reconfigured bus routes accordingly to adapt to any and all changes. Administered routine vehicle safety inspections before and after each trip. Attend relevant meetings required by the school board
Domestic Engineer
Alligood Home Front, LLC
United States
07.1993 - 08.1999
- Stayed home to raise my children until they reached the appropriate age to enroll in school, while taking courses toward an Associate in Arts Degree.
Education
Associate in Arts Degree - undefined
College of the Albemarle
Elizabeth City, North Carolina, United States01-2023
High School Diploma - undefined
Currituck County High School
Currituck, North Carolina, United States01-2023
Skills
- Negotiation Skills
- Customer Support/Service
- Marketing
- Microsoft Office
- Recruiting/Staffing/Hiring
- Inventory Management
- Store Opening
- Team Player
- Communication Skills
- Time Management
- Office Equipment
- Property Management
- Maintenance Services
- Profit & Loss
- Problem Solving Skills
- Retail Management
- Market Surveys
- People Management
- Staff Training
- Customer Satisfaction
- Organizational Skills
- Sales
- Sales Management
- Survey Design
- Staff Policies
- Safety Process
- Delivery Driving
- Loading/Unloading
- Merchandising
- Corporate Communications
- Banking Services
- Leadership
- CDL Driver's License
- Commercial Real Estate
- Multitasking
- Safety/Work Safety
LANGUAGES
English - Intermediate
Timeline
Delivery Driver
FedEx
10.2023 - 01.2025
Retail Store Manager
Sears Hometown Store Manager
11.2014 - 04.2022
Transportation Provider
Currituck County School District
08.1999 - 06.2012
Delivery Driver
Fedex
06.1999 - 08.2012
Domestic Engineer
Alligood Home Front, LLC
07.1993 - 08.1999
Associate in Arts Degree - undefined
College of the Albemarle
High School Diploma - undefined
Currituck County High School