Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dana Baumgartner

Dana Baumgartner

Henderson,NV

Summary

Proven Nail Technician with a track record of enhancing customer satisfaction and loyalty at Body Spa, adept in nail art techniques and exceptional guest relations. Leveraged expertise in sanitation procedures and nail extensions to foster trust and safety. Excelled in time management, ensuring efficient appointment scheduling and product knowledge application, contributing to a positive and results-driven environment.

Overview

38
38
years of professional experience

Work History

Nail Technician

Body Spa
02.1993 - Current
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.

Bartender

Dottys Slots And Video Poker
01.2022 - 01.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bell Captains Desk

Flamingo Hilton
02.1986 - 03.1991
  • Implemented innovative assessment tools to measure student progress, ensuring accurate feedback and personalized instruction.
  • Designed engaging curriculum materials aligned with state standards and district goals, ensuring consistency in instructional content throughout the school year.
  • Promoted critical thinking skills through inquiry-based learning techniques, challenging students to analyze complex problems from multiple perspectives.
  • Provided ongoing professional development for fellow teachers by leading workshops on best practices in education.
  • Developed a strong rapport with guests by promptly addressing their needs and providing personalized service.
  • Actively participated in developing strategies that improved the overall efficiency of the Bell Captain department.
  • Implemented an efficient system for tracking luggage storage, reducing misplaced items and improving overall guest experience.
  • Monitored bell team''s adherence to hotel policies and procedures, ensuring high standards of professionalism at all times.
  • Worked closely with the concierge team to provide comprehensive assistance for guest inquiries about local attractions or recommendations for dining options.

Education

Manicurist - Bones, Nerves, Nails

Marinello School of Beauty - Las Vegas
Las Vegas, NV
02.1986

Skills

  • Customer Service
  • Nail Extensions
  • Time Management
  • Nail art techniques
  • Nail Preparation
  • Gel Application
  • Sanitation Procedures
  • Appointment management

Timeline

Bartender

Dottys Slots And Video Poker
01.2022 - 01.2023

Nail Technician

Body Spa
02.1993 - Current

Bell Captains Desk

Flamingo Hilton
02.1986 - 03.1991

Manicurist - Bones, Nerves, Nails

Marinello School of Beauty - Las Vegas
Dana Baumgartner