Summary
Overview
Work History
Education
Skills
References
Timeline
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Dana Broussard

Apex,NC

Summary

Experienced PT with both clinical and non clinical experience with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

14
14
years of professional experience

Work History

Home Health Care Coordinator/SICC

Optum
Raleigh, NC
08.2020 - Current
  • started with the company as a skilled inpatient care coordinator, managing multiple facilities in the Raleigh, NC, market.aleigh NC market
  • responsible for case management, care coordination, utilization management, communication with healthcare providers, patients, and family members
  • provided support and resources to facilitate safe discharge plans
  • transitioned to home health care coordinator 12/2021 initially working MVP health plan and eventually expanding to United Healthcare where I was involved in multiple state launches
  • responsible for utilization management and care coordination in the home setting
  • responsible for expedited member initiated requests communicating with patients and family members to assist patient in accessing home health services quickly and efficiently
  • participated in multiple special projects and groups including time studies, gig assignments, and team education presentations
  • gained additional experience in presentation skills, motivational interviewing, and colleague engagement as member of learning and development cohort

Home Health Physical Therapist

SCL Home Health
Denver, CO
07.2018 - 05.2020
  • Evaluated and treated adult and geriatric patients in the home health setting. Multiple diagnoses treated including joint replacements, cancer, COPD, CHF, diabetes, brain injury, amputation.
  • Responsible for supervising multiple PTAs and home health aides. Autonomous worker with little to no daily supervision. Managed daily schedule and daily route independently.
  • Collaborated with other health care disciplines including physicians on a daily basis.
  • Proficient in OASIS documentation, Epic software, ability to understand and communicate medical terminology and interpret medical research.

Account Executive

Amedisys Home Health
Baton Rouge, LA
06.2017 - 11.2017
  • Recruited from previous role to work as account executive and care transitions coordinator marketing to physicians and facilities to increase patient referrals.
  • Responsible for working in major hospital systems in Baton Rouge, LA to evaluate patients for home health and if appropriate transition them from acute to home care setting.
  • Had to leave this position when my husband received a job opportunity and CU Boulder.

Care Transitions Coordinator and PT

Audubon Home Health
Baton Rouge, LA
09.2012 - 06.2017
  • Began at this company as a home health physical therapist treating multiple diagnoses in the adult and geriatric population. Responsible for supervising PTAs and home health aides. Responsible for training new employees.
  • Promoted to care transitions coordinator in March 2016. Successfully managed several facilities in the Baton Rouge area including major hospital systems, rehab hospitals, LTACs.
  • Performed marketing and daily interaction with those responsible for home health referrals(MDs, PAs, NPs, MSWs) and educated patients on services provided and insurance benefits.

Home Health Physical Therapist

Synergy Home Health Care
Baton Rouge, LA
09.2010 - 09.2012
  • Home health PT in assigned territory treating multiple diagnoses in adult and geriatric populations.
  • Supervised PTAs and home health aides. Performed staff performance reviews and training.
  • Assisted sales department with marketing to physicians. Organized marketing activities/screenings of geriatric population and provided physicians with objective data to increase home health referrals.

Education

Master of Science - Physical Therapy

Louisiana State University Health Sciences Center
New Orleans, LA
08-2003

Bachelor of Science - Kinesiology

Louisiana State University
Baton Rouge, LA
05-2001

Skills

  • Multidisciplinary team collaboration
  • Quality assurance
  • Multitasking and organization
  • Case management
  • Insurance practices
  • HIPAA compliance
  • Community outreach
  • Patient advocacy
  • Medical terminology understanding
  • Conflict resolution

References

References available upon request.

Timeline

Home Health Care Coordinator/SICC

Optum
08.2020 - Current

Home Health Physical Therapist

SCL Home Health
07.2018 - 05.2020

Account Executive

Amedisys Home Health
06.2017 - 11.2017

Care Transitions Coordinator and PT

Audubon Home Health
09.2012 - 06.2017

Home Health Physical Therapist

Synergy Home Health Care
09.2010 - 09.2012

Master of Science - Physical Therapy

Louisiana State University Health Sciences Center

Bachelor of Science - Kinesiology

Louisiana State University
Dana Broussard