Kelli Gee Kiger
Pittsburgh,PA
Summary
Accomplished Home Health Care Coordinator with a proven track record at Optum Home & Community Care, achieving a 100% quality audit score. Expert in multidisciplinary team collaboration and healthcare operations, adept at enhancing provider relations and ensuring regulatory compliance. Skilled in mentoring with a focus on impactful patient discharge planning and effective utilization review decisions.
Overview
14
14
years of professional experience
Work History
Home Health Care Coordinator - Remote
Optum Home & Community Care
05.2022 - Current
- Clinical team member and resource to colleagues.
- Member of the PR team to enhance provider relations with HH agencies.
- Consistently achieved a 100% quality audit score.
- Successful completion of M and R Practitioner Level 1 Training.
- Execute quality checks on chart audits during GIG assignments.
- Effectively communication with medical staff regarding member cases that failed to meet clinical criteria.
- Collaboration with case managers and nursing staff to develop effective patient discharge planning, and ensure optimum quality of care.
- Analysis of medical records to ensure compliance with regulatory requirements.
- Utilization of evidence-based guidelines to support utilization review decisions and recommendations.
- Member of a successful pilot program design.
Home Physical Therapist
Concordia Visiting Nurses
Bridgeville, PA
01.2018 - Current
- Develop and execute plan of cares through various rehabilitation treatment approaches targeting the needs of medical, surgical and orthopedic patients who are determined to be homebound based on Medicare Guidelines
- Efficient in home care electronic documentation as mandated by Medicare guidelines and its affiliates
- Experience in supervising home health aides, physical therapy assistants to ensure patient care is adequate and effective
- Regularly communicate with field clinicians, management staff and medical offices to formulate a multi-disciplinary approach when treating more complex home care patients
Facility Director
Nova Care Rehabilitation (Keystone Physical Therapy)
Jefferson Hills, PA
01.2016 - 01.2018
- Director of all business-development and clinical aspects of managing a multi-disciplinary, multi-clinician center
- Coordinator of all graduate student internship placements for Western, PA Nova Care facilities
Facility Director
Physiotherapy Associates (Keystone Physical Therapy)
Dormant, PA
01.2014 - 01.2016
- Developed marketing strategies to target a large community and medical audience
- Completed orthopedic rounds and on-site surgery rounds with multiple orthopedic surgeons in the greater Pittsburgh area
- Year long clinical instructor for 1st - 3rd year DPT students mentoring, educating, refining and teaching clinical skills
- Participated in daily, weekly and monthly financial, clinical and area meetings
- EBITDA growth, EBITDA margin, visit frequency, revenue rate
Center Therapy Director
Concentra Medical Center
Ft Lauderdale, FL
01.2012 - 01.2014
- Center Management: therapy and medical team; front and back-office operations
- Center Leadership Team: finances, budget, marketing and staff development
- Daily communication with on-site physicians, physician assistants, as well as nurse case managers, insurance companies and employers
- Maintain full patient caseload involving a myriad of orthopedic pathologies
- Proficient in medical and clinical Spanish
Staff Therapist
Concentra Medical Center (Golden Glades)
Miami, FL
01.2011 - 01.2012
- Treated occupational medicine patients using a multi disciplinary approach for rehabilitation including manual therapy, movement dysfunction correction, neuromuscular re-education and orthopedic exercise
- Conducted human performance evaluations for pre and post employment
- Developed fluency in medical and clinical Spanish
Education
Fellow of the American Academy of Orthopedic Manual Physical Therapy -
The Manual Therapy Institute
Baltimore, MD11.2016
Doctor of Physical Therapy -
University of Pittsburgh
Pittsburgh, PA04.2011
Bachelors of Arts - General Biology
Washington and Jefferson College
Washington, PA05.2008
Skills
- Multidisciplinary team collaboration
- Medical terminology understanding
- Interdepartmental collaboration
- Multitasking and organization
- Healthcare operations
- HIPAA compliance
- Mentoring and coaching
- Pilot program design
- Change management
Personal Information
Title: PT DPT FAAOMPT
Academicmembershipsandawards
- 2022, Inductee into Washington and Jefferson College Hall of Fame
- 2013, University of Pittsburgh Key Note Speaker
- 2008, Inductee into Phi Sigma National Science Honor Society and Phi Beta Kappa membership
Continuingeducation
- University of Pittsburgh: School of Health and Rehabilitation Sciences, Pittsburgh, PA, TA for DPT class of 2018: Spring musculoskeletal course, 01/01/16, 05/31/16, Case study presentation: Complex Brachial Plexus Injury: multidisciplinary approach to recovery
- The Manual Therapy Institute, Pittsburgh, PA, Residency and Fellowship Program, 05/01/12, 11/30/16, Credentialed by the APTA and recognized by the AAOMPT as a post-professional clinical fellowship program in orthopedic manual physical therapy.
Timeline
Home Health Care Coordinator - Remote
Optum Home & Community Care
05.2022 - Current
Home Physical Therapist
Concordia Visiting Nurses
01.2018 - Current
Facility Director
Nova Care Rehabilitation (Keystone Physical Therapy)
01.2016 - 01.2018
Facility Director
Physiotherapy Associates (Keystone Physical Therapy)
01.2014 - 01.2016
Center Therapy Director
Concentra Medical Center
01.2012 - 01.2014
Staff Therapist
Concentra Medical Center (Golden Glades)
01.2011 - 01.2012
Fellow of the American Academy of Orthopedic Manual Physical Therapy -
The Manual Therapy Institute
Doctor of Physical Therapy -
University of Pittsburgh
Bachelors of Arts - General Biology
Washington and Jefferson College
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