Dana Bruce
Niceville,FL
Summary
Human Resources Administrator offering 3 years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth.
Overview
9
9
years of professional experience
Work History
Front End Supervisor
Home Depot
Destin, Florida
01.2022 - Current
- Monitored cash drawers throughout the store checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Human Resources Supervisor
Home Depot
Destin, Florida
02.2017 - 01.2022
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 138 new employees
- Answered employee inquiries regarding health benefits and 401k options
- Organized company-wide events designed to boost employee morale
- Managed benefits enrollment by answering questions and aiding employees with login details
- Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies
- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards
- Developed succession plans and promotion paths for all staff
- Updated HR database with new employee information, changes in benefits and other details
- Reduced workers' compensation claims by instituting corporate safety training program
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Substitute Teacher
Harnett County School Systems
Lillington, NC
08.2012 - 06.2016
- Took over Biology class for 9 months, managing all classroom assignments, student needs and record keeping
- Upheld classroom routines to support student environments and maintain consistent schedules
- Completed documentation of attendance, grades and other required details.
Education
Master of Arts - Human Services: Marriage And Family Counseling
Liberty University
12.2014
Bachelor of Science - Psychology
Campbell University
12.2011
Skills
- Decision Making
- Retail Operations
- Flexible Work Schedule
- Team Building and Motivation
- Delegation and Supervision
Team Depot Captain
Set up projects within the community, to support and do our part help beautify the area: Destin Elementary School and Two Gary Sinise Foundation projects for Military Veterans.
Timeline
Front End Supervisor
Home Depot
01.2022 - Current
Human Resources Supervisor
Home Depot
02.2017 - 01.2022
Substitute Teacher
Harnett County School Systems
08.2012 - 06.2016
Master of Arts - Human Services: Marriage And Family Counseling
Liberty University
Bachelor of Science - Psychology
Campbell University