Dana Brunner
Belen,NM
Summary
Professional with experience in managing inventory levels and enhancing product availability, contributing to improved customer satisfaction. Skilled in training and mentoring team members on operational procedures, which has led to increased efficiency within the team. Proven ability to collaborate with management on promotional strategies that drive customer engagement and sales growth. Experienced in overseeing front desk operations, ensuring accurate transaction reporting and high-quality guest relations.
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
23
23
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Assistant Store Manager
Circle K Corp
Belen, New Mexico
06.2024 - 01.2026
- Assisted in daily operations by managing inventory levels, leading to improved product availability for customers.
- Trained and mentored new team members on store policies and procedures, enhancing overall team efficiency.
- Collaborated with management to implement promotional displays, resulting in increased customer engagement and sales.
Front Desk Night Auditor, and room attendant
Travelodge enterprises inc by wyndom
Belen, Nm
02.2018 - 06.2024
- Managed nightly front desk operations, ensuring accurate reporting and seamless guest check-ins and check-outs.
- Conducted thorough audits of daily transactions, identifying discrepancies and implementing corrective actions to enhance accuracy.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly to maintain high satisfaction levels.
General Manager, lead catering manager
Gardunos of Mexico
Albuquerque, New Mexico
01.2003 - 04.2017
- Directed all catering operations, ensuring seamless service delivery and high guest satisfaction across diverse events.
- Streamlined event planning processes, enhancing efficiency and reducing turnaround times for catering requests.
- Oversaw inventory management and procurement, optimizing supply levels and minimizing waste throughout catering operations.
- Collaborated with culinary teams to develop innovative menu options, aligning offerings with customer preferences and market trends.
- Developed strategic partnerships with local vendors, improving cost-effectiveness and expanding service capabilities for catering events.
- Implemented best practices in food safety and compliance, ensuring adherence to regulatory standards and enhancing operational credibility.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Ensured compliance with local health department regulations regarding food safety standards.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Education
Bachelor of Science - Agricultural Business And Management
Unm Valencia
Los Lunas, NM 01.2016 - 02.2026
Associate of Arts - Criminal Justice
Unm Valencia
Los Lunas, NM 01.2024 - 02.2026
Los Lunas High
Los Lunas, NMSkills
- Inventory management
- Staff training
- Customer engagement
- Event planning
- Guest relations
- Loss prevention
- Goals and performance
- Sales techniques
- Hiring and training
- Motivational techniques
- Team building and leadership
Certification
- Liquor store certified
- CPR certification
- Food and safety certification
- Liquor server license certified
- MIT TRAINING
Timeline
Assistant Store Manager
Circle K Corp
06.2024 - 01.2026
Associate of Arts - Criminal Justice
Unm Valencia
01.2024 - 02.2026
Front Desk Night Auditor, and room attendant
Travelodge enterprises inc by wyndom
02.2018 - 06.2024
Bachelor of Science - Agricultural Business And Management
Unm Valencia
01.2016 - 02.2026
General Manager, lead catering manager
Gardunos of Mexico
01.2003 - 04.2017
Los Lunas High