Dana Caraway

Executed office management practices and procedures to enhance operational efficiency.

Documented daily operations utilizing MMS for accurate record-keeping.

Assisted customers with inquiries and concerns. Provided clear communication to resolve issues effectively. Supported team members in delivering quality service.

Collaborated effectively with team members to achieve project goals.

Executed daily data entry in MMS, documenting work performed, materials utilized, and employee time records.

Oversaw maintenance of records and inventories for materials and supplies.

Facilitated budget balancing and maintenance processes.

Assisted committees within Tyler District, including Safety Banquet Committee, Wellness Fair Committee and Survey of Employee Engagement Committee(SEE). Supported committee initiatives to promote community engagement and safety awareness. Collaborated with team members to organize events effectively.

Facilitated instruction for maintenance office managers course, enhancing managerial skills.

Collaborated with government facilities to conduct timely inquiries on customer accounts while ensuring confidentiality.

Facilitated daily customer support by addressing inquiries and resolving issues.

Facilitated administrative support for branch manager and supervisor through daily correspondence composition and editing.

Cultivated strong working relationships with employees and customers.