Kathleen Roderick
Salem,CT
Summary
Accomplished Development Manager with experience in planning and executing viable development strategies. Possess strong skills in team leadership, project management, and strategic planning. Successful track record of driving growth through innovative approaches and fostering collaborative relationships among teams. Demonstrated ability to leverage technology to support business objectives and improve operational efficiencies. Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
District Development Manager
Petroleum Marketing Group
01.2018 - Current
- Assure daily cleanliness and focused engagement for all stores and business units. Ensures all image program standards are met.
- Assure qualified/optimum assistance at assigned business units to include recruiting, training and development resource assistance to our Dealer network.
- Ensures motor fuel and merchandise volumes and margins objectives are achieved. Recommends modifications to competitive posture.
- Monitors and reports competitive activity (i.e., price surveys) and communicates significant changes such as building activity, pricing, and methods of operation.
- Monitors and interprets district profit/loss statements, break-even, safety, accounts receivable runs, capital expenditure budgets to ensure accuracy/profit maximization.
- Assures proper and timely handling of accounting and administrative functions and procedures. Monitors sales, inventory control, environmental compliance, and maintenance.
- Implements strategies and tactics, analyzes data/makes recommendations to ensure district goals are met.
- Business counsels 'direct reports to jointly implement and support current marketing.
- Promotes management principles of motivating, reviewing progress, accountability, accountability of business units, and every facet of the stores within the assigned district.
- Image, inventory, sales, etc.
- Protection of company assets.
- Adherence to state and local laws, guidelines, and procedures.
- Manage 55 dealer units, including Company Owned Dealer Operated, Commission Agents, and Dealer Owned Dealer Operated (Fuel Supply Only).
- Renew fuel supply contracts.
- Oversee and implement Assignment and Assumptions of fuel supply contracts and property leases.
- Promoted from part-time Salesclerk to District Development Manager within 6 years.
Store Manager
Lindt Chocolate
Clinton, USA
03.2016 - 01.2018
- Developed a team of managers and chocolate advisors who achieved established financial plans, sales goals, and customer service objectives.
- Conduct store/sales managers' performance and appraisals.
- Evaluated store managers, assistant managers, and chocolate advisors, providing feedback and development opportunities to increase retention of teams and reach monthly incentives.
- Train store managers, assistant managers, and chocolate advisors in techniques to increase sales and output.
- Managed two locations for one year.
- Assisted and motivated stores within the assigned district, managing staffing, training, and achieving sales goals.
- Recruited and trained professionals outside assigned home stores.
- P & L responsibilities.
- Maintained proper food safety standards and proper FIFO rotation of products.
- SERV safe Manager Certified.
Owner/Chef/Manager
Tissa's Le Souk du Maroc
Old Saybrook, USA
03.2005 - 01.2016
- SERV safe Certified.
- Developed and implemented business plan.
- Prepared menus for bistro, catering, and special events.
- Planned, organized, and executed all catered events.
- Followed all local safe food handling procedures.
- Full Management responsibility, including all local zoning and licensing updates.
- Developed and implemented marketing plans to promote business.
- Full P & L responsibility.
Training Store Manager
Cumberland Farms/Gulf Oil
Centerbrook, USA
01.2002 - 01.2005
- Full management responsibilities, including daily environmental inspections, training of all new management for the district, bookkeeping, and P&L management.
Education
Some college - Sociology
Three Rivers Community College
Norwich, CT01.2019
Some college - Sculpture
Lyme Academy of Fine Arts
01.2002
Some college - Environmental Studies
University of Connecticut
Groton, CT01.1999
New London, CT -
Mitchell College
New London, CT01.1993
High school or equivalent - East Lyme, CT
East Lyme High School
East Lyme, CT01.1990
Skills
- Training and development
- Customer service and support
- Loss prevention strategies
- Merchandising expertise
- Management skills
- P&L oversight
- Menu planning and design
- Budget management
- Time management
- Records administration
- Marketing strategies
- Office administration
- Microsoft Office proficiency
- Event coordination
- Recruitment and staffing
- Catering management
- Inventory control
- Business forecasting
- Labor cost analysis
- Restaurant operations management
- Office management practices
- Sales strategies
- Purchasing processes
- Business development initiatives
- Kitchen operations management
Certification
- SERV Safe Manager Certification
- A/B Operator Certification
Timeline
District Development Manager
Petroleum Marketing Group
01.2018 - Current
Store Manager
Lindt Chocolate
03.2016 - 01.2018
Owner/Chef/Manager
Tissa's Le Souk du Maroc
03.2005 - 01.2016
Training Store Manager
Cumberland Farms/Gulf Oil
01.2002 - 01.2005
Some college - Sociology
Three Rivers Community College
Some college - Sculpture
Lyme Academy of Fine Arts
Some college - Environmental Studies
University of Connecticut
New London, CT -
Mitchell College
High school or equivalent - East Lyme, CT
East Lyme High School