Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dana Castellanos

Waukegan,IL

Overview

8
8
years of professional experience

Work History

Housekeeping Room Attendant

Hyatt Regency
Deerfield, IL
05.2024 - 06.2025
  • Coordinated with housekeeping staff to ensure timely room turnovers and high levels of cleanliness.
  • Collaborated with housekeeping staff to maintain impeccably clean rooms, enhancing the overall guest experience.
  • Streamlined housekeeping operations through effective communication with team members and supervisors.
  • Assisted in maintaining a safe and clean environment for hospice patients through diligent housekeeping tasks.
  • Collaborated with housekeeping staff to ensure timely room turnover and consistently high cleanliness standards.

Agency Recruiter

Grand Staffing Agency
Waukegan, IL
03.2017 - 04.2020
  • Conducted phone interviews to evaluate applicants' relevant qualifications and skills.
  • Performed reference checks and background screenings to confirm applicant information.
  • Coordinated schedules for management interviews with prospective candidates.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Studied job descriptions and qualifications to determine applicant requirements.

Quality Auditor

Sigma LLC
Waukegan, IL
02.2017 - 03.2019
  • Maintained a strong understanding of industry regulations and ensured company compliance through regular audits.
  • Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
  • Maintained meticulous documentation to show compliance with institutional policies and federal regulations.
  • Delivered third-party audit services at client locations, keeping operations in compliance with regulatory requirements .
  • Followed safety protocols while handling hazardous materials.
  • Investigated customer complaints to take necessary corrective actions.

Education

High School Diploma

Waukegan Brookside Campus
Waukegan, IL
06.2020

Skills

  • Recruitment process improvement
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Listening skills
  • Scheduling appointments

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Housekeeping Room Attendant

Hyatt Regency
05.2024 - 06.2025

Agency Recruiter

Grand Staffing Agency
03.2017 - 04.2020

Quality Auditor

Sigma LLC
02.2017 - 03.2019

High School Diploma

Waukegan Brookside Campus
Dana Castellanos