Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Dana Cupp

Warren

Summary

Operations manager with extensive experience at Populist Cleaning Co, specializing in project management and budget oversight. Led initiatives that optimized processes, resulting in improved service delivery and increased client satisfaction. Skilled in contract negotiation and building strong customer relationships, contributing to operational excellence across various teams.

Overview

45
45
years of professional experience

Work History

Operations Manager

Populist Cleaning Co
Ypsilanti
03.2023 - Current

Led diverse team to achieve project goals while fostering collaboration.

Managed budgets to ensure efficient and transparent allocation of financial resources.

  • Implemented quality assurance protocols that enhanced service delivery and compliance standards.
  • Initiated process improvement strategies to streamline operations and boost efficiency.
  • Negotiated supplier contracts to secure favorable terms, reducing costs without compromising quality.
  • Enhanced client satisfaction through proactive communication and timely resolution of concerns.

Director of Operations

THE PROFESSIONAL GROUP
Detroit
03.2015 - 02.2023
  • I Direct and have managed every division of the company including non medical office buildings, medical office buildings, events venue (Ford Field, Comerica Park, Little Caesars Arena.) This includes staffing, training, managing budgets for all accounts, as well as all aspects of customer service.
  • Janitorial

Area Sales Manager

South Park Welding Supply
Marysville
02.2011 - 03.2014
  • Manage the sales department of a large welding supply business.

Store Manager

Bayer Welding Supply
Warren
06.1981 - 07.2010
  • Managed retail welding supply business, overseeing inventory control, staffing, truck dispatching, and customer service operations.

Education

High school diploma -

Lincoln High School
Warren, MI
06-1977

Skills

  • Project management
  • Budget oversight
  • Process optimization
  • Quality control
  • Contract negotiation
  • Customer relationship management

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Operations Manager

Populist Cleaning Co
03.2023 - Current

Director of Operations

THE PROFESSIONAL GROUP
03.2015 - 02.2023

Area Sales Manager

South Park Welding Supply
02.2011 - 03.2014

Store Manager

Bayer Welding Supply
06.1981 - 07.2010

High school diploma -

Lincoln High School
Dana Cupp