Dana Djaha
Mount Clemens,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a CPRC position. Ready to help a team achieve company goals. Caring, empathetic Certified Peer Recovery Coach with 5+ years of experience in Health Care settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue a new role with those in substance abuse treatment.
Overview
15
15
years of professional experience
Work History
Peer Recovery Coach
Biomed Behavioral Healthcare
07.2022 - Current
- Documented case management activity for accurate, reliable records.
- Provided transportation to my clients to assist them in reaching their goals including but not limited to doctor appointments, food pantries, taking them to dose when they have no ride.
- Took constructive criticism well, always using it to make my client's experiences with me as beneficial as possible.
- Participated in multidisciplinary meetings focused on providing comprehensive assistance.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Developed and implemented individualized treatment plans.
School Bus Monitor
Ypsilanti Public Schools
07.2010 - 09.2012
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced Michigan safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
Donor Processor
International Bioresources, Inc.
11.2008 - 07.2010
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Verified proper storage and transportation of specimens to laboratories.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed patient records for accuracy and completeness.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Education
Certification - Peer Recovery Coach
State of Michigan Peer Recovery Coach Training
DeWitt, MI10.2022
Certification - Medical Assisting
Ross Medical Education
Ann Arbor, MI11.2008
Associates - Music Engineering/Production
Washtenaw Community College
Ann Arbor, MI05.2006
Skills
- Mental Health Support
- Resource Referrals
- Recovery Support
- Peer Coaching
- Substance Abuse Treatment
- Motivational Interviewing
- Client Needs Assessment
- Front Desk Operations
- Medical Records/Filing/Creating Patient Folders
- Patient Scheduling
- Typing 45wpm
- Collecting Patient Specimens and Tests
- SMART Patient Database
- Teamwork and Collaboration
- Case Assessments/Relapse Prevention Planning
- Crisis Situation Awareness
- Treatment Planning
- Music Engineering/Production
- Protools Knowledge
- Cash Register/Customer Service
Timeline
Peer Recovery Coach
Biomed Behavioral Healthcare
07.2022 - Current
School Bus Monitor
Ypsilanti Public Schools
07.2010 - 09.2012
Donor Processor
International Bioresources, Inc.
11.2008 - 07.2010
Certification - Peer Recovery Coach
State of Michigan Peer Recovery Coach Training
Certification - Medical Assisting
Ross Medical Education
Associates - Music Engineering/Production
Washtenaw Community College
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