Jill Stiles
Maumee,OH
Summary
Peer recovery professional with a background in recovery coaching, care coordination, resource navigation and confidential documentation. Also brings front desk experience that strengthened calm communication, de-escalation and professional guest service in fast-paced settings.
Overview
1
1
Certification
7
7
years of professional experience
Work History
CERTIFIED PEER RECOVERY COACH
Family Medical Center of Michigan
Temperance, MI
03.2025 - 03.2026
- Delivered person-centered peer support, guided clients in identifying strengths and goals, and facilitated exploration of coping strategies and community resources.
- Advocated for client needs and collaborated with care teams to ensure comprehensive support while maintaining accurate documentation and professional boundaries.
- Supported patients at Family Medical Center of Michigan through recovery coaching and peer support.
- Conducted screenings and assessed substance use recovery needs for care planning.
- Guided patients through treatment options and community resource referrals.
CERTIFIED PEER RECOVERY SPECIALIST
Mountain Comprehensive Care Center
Owensboro, KY
05.2023 - 09.2024
- Delivered recovery education, emotional support, mentoring, and resource navigation to individuals facing substance use and mental health challenges, fostering resilience and empowerment.
- Facilitated treatment engagement, developed wellness plans, coordinated recovery meetings, conducted follow-ups, and maintained program documentation to ensure comprehensive care.
- Supported Mountain Comprehensive Care Center clients through peer recovery coaching and emotional support.
- Facilitated recovery groups using trauma-informed and person-centered approaches.
- Documented client interactions, services, and care coordination in clinical records.
PEER RECOVERY SPECIALIST
River Valley Behavioral Health
Owensboro, KY
11.2021 - 03.2022
- Delivered peer support to women pursuing recovery and stability, fostering substance-free living.
- Facilitated self-advocacy and practical recovery skills, promoting supportive routines and connections.
- Supported River Valley Behavioral Health clients through recovery coaching and peer encouragement
- Documented client interactions using behavioral health records and care team notes
- Connected clients with community resources, treatment services, and recovery support groups
FRONT DESK AGENT
TownePlace Suites by Marriott
Evansville, IN
01.2019 - 01.2021
- Managed guest check-in/check-out, reservations, payments, and front desk communications to enhance guest satisfaction.
- Responded to guest requests and concerns professionally; coordinated with hotel teams to resolve issues and ensure seamless guest experiences.
- Greeted guests using Marriott service standards and warm hospitality
- Processed check-ins and check-outs through property management system
- Managed reservations, cancellations, and room changes for guests
Education
Business Management
Wabash Valley College
Mount Carmel, ILSkills
- Peer Support & Recovery Coaching
- Resource Navigation
- Crisis Intervention
- Treatment planning
- Wellness planning
- Client Advocacy
- Care Coordination
- Harm Reduction
- Confidential Documentation
- Client Engagement
- Motivational Interviewing
- Mental health support
- Community outreach
- Care team collaboration
- De-escalation
- Family support
- Relapse prevention
- Boundary setting
- Conflict resolution
- Active listening
- Program Administration
Certification
- Certified Peer Recovery Coach (Jan 2026-Jan 2028)
- CCAR (Nov 2025-Nov 2027)
Timeline
CERTIFIED PEER RECOVERY COACH
Family Medical Center of Michigan
03.2025 - 03.2026
CERTIFIED PEER RECOVERY SPECIALIST
Mountain Comprehensive Care Center
05.2023 - 09.2024
PEER RECOVERY SPECIALIST
River Valley Behavioral Health
11.2021 - 03.2022
FRONT DESK AGENT
TownePlace Suites by Marriott
01.2019 - 01.2021
Business Management
Wabash Valley College