Dana Dunsmore
Heiskell,TN
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
8
8
years of professional experience
Work History
Manager
SportClips Haircuts
Knoxville, TN
11.2014 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
CMA, EKG Tech - Medical Assisting
Tennessee College of Applied Technology - Knoxville
Knoxville, TN08.2018
Skills
- Health and Safety Regulations
- Managing Appointments
- Reporting
- Communication
Timeline
Manager
SportClips Haircuts
11.2014 - Current
CMA, EKG Tech - Medical Assisting
Tennessee College of Applied Technology - Knoxville