Dana Elliott
Pearl,MS
Summary
- Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
- Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
- Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.
Overview
9
9
years of professional experience
Work History
Paraprofessional
Reimagine Prep Charter School
Jackson , MS
2023.08 - Current
- Provided guidance to students in the classroom setting.
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Participated in parent and teacher conferences to discuss student progress and challenges.
- Ensured that all safety regulations were followed in the classroom environment.
- Supported students throughout academic instruction and assignments.
- Assisted teachers with planning and preparing lessons for students.
Lead Sales Associate
Oshkosh Carters
Columbus , GA
2023.05 - 2023.08
- Assisted with the training of new sales associates.
- Organized store displays for maximum visibility of products.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Supervised a team of sales associates on daily tasks and operations.
- Facilitated the completion of all necessary paperwork related to sales transactions.
- Received shipments, signed off on packages and documented incoming items in computer system.
- Organized sales floor to keep products and displays presentable and in sellable condition.
- Provided leadership and direction to motivate department associates.
Cashier Team Lead
Express Clothing
Pooler , GA
2020.12 - 2021.07
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Aided sales personnel in moving fixtures around warehouse or storage area.
- Picked and packed required merchandise from storage areas and delivered to sales floors.
- Assisted in training new warehouse employees.
- Entered shipment details into database.
- Verified shipping labels as orders came in.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
Sales Associate Team Leader
Justice For Girls
Bluffton , SC
2019.11 - 2020.04
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Worked with fellow sales team members to achieve group targets.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Cook
Ellas grill
Hilton Head Island , SC
2019.04 - 2020.04
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Sales Associate Team Leader
Justice For Girls
Ridgeland , MS
2017.03 - 2019.03
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Lifeguard
YMCA
Flowood , MS
2016.08 - 2019.03
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Maintained neat and clean pool area and clean water.
- Watched over swimmers to respond quickly to distress situations.
- Observed sections of assigned water zone of responsibility.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
Sales Associate
Justice For Girls
Biloxi , MS
2017.08 - 2018.04
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Assessed customer needs to provide assistance and information on product features.
Lifeguard
jackson park and recreation
Jackson , MS
2015.05 - 2017.07
- Watched over swimmers to respond quickly to distress situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Maintained neat and clean pool area and clean water.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
Education
Some College (No Degree) -
University of Southern Mississippi
Long Beach, MSHigh School Diploma -
Pearl High School
Pearl, MSSkills
- New Hire Training
- Customer Service
- Inventory Stocking
- Food Preparation
- Plating and Presentation
- Teacher Support
- IEP compliance
- Educational assistance
- Documentation
- Special Education Support
- Differentiated Instruction
Timeline
Paraprofessional
Reimagine Prep Charter School
2023.08 - Current
Lead Sales Associate
Oshkosh Carters
2023.05 - 2023.08
Cashier Team Lead
Express Clothing
2020.12 - 2021.07
Sales Associate Team Leader
Justice For Girls
2019.11 - 2020.04
Cook
Ellas grill
2019.04 - 2020.04
Sales Associate
Justice For Girls
2017.08 - 2018.04
Sales Associate Team Leader
Justice For Girls
2017.03 - 2019.03
Lifeguard
YMCA
2016.08 - 2019.03
Lifeguard
jackson park and recreation
2015.05 - 2017.07
Some College (No Degree) -
University of Southern Mississippi
High School Diploma -
Pearl High School
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