Dana Fulcher
Hephzibah,GA
Summary
Highly educated and versatile healthcare professional with multiple degrees and a Certified Nursing Assistant (CNA) certification, complemented by extensive experience in medical office administration and patient care. Demonstrated expertise in managing clinical and administrative tasks efficiently within fast-paced medical environments. Known for exceptional organizational skills, attention to detail, and a compassionate approach to patient interaction. Seeking a remote position that leverages my diverse skill set and offers substantial growth opportunities. Eager to contribute to a dynamic team while continuing to develop professionally in a supportive, growth-oriented work-from-home setting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
School Custodian
Richmond County School System
09.2023 - 03.2024
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces and premises clean inside and outside.
- Promoted healthy learning environment by disinfecting classrooms, restrooms, and common areas on consistent schedule.
- Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep facility in good condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Front Office Administrator
Piedmont Hospital
10.2022 - 08.2023
- Reviewed and sent medical records to other physicians upon request.
- Pulled charts and prepared for nurse and doctor assessment.
- Oversaw office records and maintained strict document control.
- Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
- Optimized patient flow within clinic by coordinating with clinical staff for smooth transitions between appointments and procedures.
- Managed and responded to over 350 inbound calls daily in high-volume medical based call center environment
Education
Associates - Business Administration
Augusta Technical College
Waynesboro, GA2017
Associates - Early Childhood Education
Athens Technical College
Athens, GA1997
Skills
- Type 50 WPM
- Phone Etiquette
- Critical Thinking
- Data Entry
- Active Listening
- Problem Resolution
- Problem-solving abilities
- Team Player
- Maintaining confidentiality
- Patient Transfers
- Reliable team player
- HIPAA Compliance
- Recording vital signs
- Complex Problem-Solving
Certification
- CNA - Certified Nurse Assistant
Timeline
School Custodian
Richmond County School System
09.2023 - 03.2024
Front Office Administrator
Piedmont Hospital
10.2022 - 08.2023
Associates - Business Administration
Augusta Technical College
Associates - Early Childhood Education
Athens Technical College