Dana Grider
Southern Food Services
Dutton,AL
24
years of professional experience
Dynamic General Manager with expertise in operations management, team leadership, and process improvement. Proven ability to enhance customer satisfaction and optimize service delivery through effective training and quality control measures.
Work History
General Manager
2 Years 9 Months- Directed daily operations to ensure efficient food service delivery and customer satisfaction.
- Implemented process improvements that enhanced workflow and reduced service times.
- Trained and mentored staff on operational best practices and customer service standards.
- Developed and enforced quality control measures to maintain high food safety standards.
Grill Cook
2 Years 5 Months- Grilled meats and vegetables to perfection, ensuring adherence to quality standards.
- Maintained cleanliness and organization of grill station, promoting a safe work environment.
- Collaborated with kitchen staff to streamline food preparation processes for efficiency.
- Monitored inventory levels of grilling supplies, minimizing waste and optimizing usage.
Associate Manager
17 Years 1 Month- Led daily operations to ensure efficient restaurant service and customer satisfaction.
- Trained and mentored team members to enhance performance and maintain service standards.
- Implemented inventory management practices to reduce waste and improve cost efficiency.
- Developed staff schedules to optimize labor costs while meeting business demands.
Education
High School Diploma
- Honor Roll [Semester and Year]
Associate of Applied Science - Business Administration
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Customer relations
Timeline
General Manager
Southern Food Services
09.2023 - CurrentRead More
Grill Cook
Cracker Barrell
06.2021 - 11.2023Read More
Associate Manager
Cracker Barrell
03.2002 - 04.2019Read More
Northeast Alabama Community College
Associate of Applied Science from Business Administration
Read More
Pisgah High School
High School Diploma
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