Dana Hall
San Diego,CA
Summary
Seasoned Sales Representative knowledgeable about selling merchandise in retail environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
1
1
year of professional experience
Work History
Test Center Administrator
Lifelong Learning
07.2022 - 12.2022
- Adapted quickly to evolving guidelines from various examining bodies while maintaining a high level of organization within the test center environment.
- Organized and allocated resources required to meet needs of Test Subjects.
- Ensured test-taker confidentiality with strict adherence to privacy policies and regulations.
- Safeguarded the integrity of examination results by diligently following procedures for exam storage, handling, and transportation.
- Implemented strategies for managing stress among test-takers by providing a calm atmosphere and offering pre-test guidance.
Sales Representative
Crate And Barrel Outlet
03.2022 - 07.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Master of Arts - Special Education
Point Loma Nazarene University
San Diego, CA01.2008
Bachelor of Arts - Liberal Studies
California State University, San Marcos
San Marcos, CA05.1996
Skills
- Business Development
- Client Account Management
- Meeting Sales Goals
- POS Software
- Customer Service
- Register Opening and Closing
- Interpersonal Communication
Timeline
Test Center Administrator
Lifelong Learning
07.2022 - 12.2022
Sales Representative
Crate And Barrel Outlet
03.2022 - 07.2022
Master of Arts - Special Education
Point Loma Nazarene University
Bachelor of Arts - Liberal Studies
California State University, San Marcos
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