Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dana Hall

Plymouth,IN

Summary

Seeking a position where I can combine and utilize the various skills I have developed in the past 10 years. Although the positions I have held have been varied, I feel they have allowed me to be able to perform more than a limited number of functions.

Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Key Holder/Sales Associate

Dollar General
Plymouth, IN
12.2024 - Current
  • Conducted regular audits on store supplies to maintain adequate inventory levels.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Tracked stock movement to ensure availability of merchandise for customers.
  • Verified accuracy of register tills at beginning and end of shift.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Replenished merchandise displays throughout the store as needed.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.

Front Desk Receptionist

COMMUNITY ANIMAL HOSPITAL
Warsaw, IN
01.2022 - 04.2024
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Assisted with scheduling appointments for clients and visitors.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Greeted customers warmly and made them feel welcome.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

GENERAL LABORER

WHITE'S WINDOW WASHING
Warsaw, IN
02.2020 - 06.2021
  • Cleaned up job sites after completion of projects.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Inspected tools and equipment for proper functioning prior to use.

SHIPPING/RECEIVING

HARMONY PRESS
Bourbon, IN
04.2016 - 08.2019
  • Maintained current knowledge of company policies related to receiving operations including quality control standards.
  • Provided support to other departments such as Purchasing or Accounting by retrieving requested items from inventory quickly.
  • Tracked orders using online tools such as FedEx or UPS systems; updated customers on estimated delivery times regularly.
  • Maintained a clean and safe work environment by performing daily housekeeping tasks.
  • Inspected packages for damages, shortages, or incorrect items; reported discrepancies to supervisor.
  • Responded promptly to customer inquiries regarding shipment status and delivery times.
  • Scanned barcodes on incoming inventory to ensure accuracy of product information in system database.
  • Stored goods in the proper location according to established guidelines.
  • Performed physical counts of inventory when necessary and compared it with computer records for accuracy.
  • Assisted in loading outgoing shipments onto trucks; ensured that packages were properly secured before departure.
  • Utilized scanners to record product information into computer systems for tracking purposes.

Education

HIGH SCHOOL DIPLOMA -

Plymouth High School
Plymouth, IN

Skills

  • Teamwork
  • Time Management
  • Distribution center
  • Order Picking
  • Forklift operator
  • Warehouse Experience
  • Manufacturing
  • Commercial Cleaning
  • Shipping & Receiving
  • RF Scanner
  • Packaging
  • Customer service
  • Materials Handling
  • Inventory Control
  • Load & Unload deliveries
  • Attention to detail
  • Inventory management
  • Cash handling
  • Sales support
  • Scheduling appointments
  • Data entry
  • Shipment tracking

Certification

  • Forklift Certification
  • Driver's License, 07/01/21, 02/28/28

Timeline

Key Holder/Sales Associate

Dollar General
12.2024 - Current

Front Desk Receptionist

COMMUNITY ANIMAL HOSPITAL
01.2022 - 04.2024

GENERAL LABORER

WHITE'S WINDOW WASHING
02.2020 - 06.2021

SHIPPING/RECEIVING

HARMONY PRESS
04.2016 - 08.2019

HIGH SCHOOL DIPLOMA -

Plymouth High School

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