Summary
Overview
Work History
Education
Skills
Certification
Timeline
4b

Deja Garrison

Bartender/Server
New Orleans,LA

Summary

Highly motivated and outgoing Server/Hostess with the eagerness and willingness to learn. Will contribute to team success through hard work, attention to detail and excellent organizational skills. Prioritizes creating regular customers and boosting establishment reputation. Motivated to grow and excel in the service industry.

Overview

4
4
Certificates
2
2
years of post-secondary education
7
7
years of professional experience

Work History

Key Holder/Sales Associate

Anne Fontaine
New Orleans , La
02.2023 - 12.2023
  • Assisted customers by projecting friendly and knowledgeable attitude, locating, describing and explaining use and care of our products.
  • Operated POS system, coordinated store products and conducted inventory counts, completed opening and closing tasks by cashing out registers, inspecting security and alarm systems.
  • Constructed window merchandise displays, organized shelves and racks and maintained clean sales floor to promote visually appealing shopping environment.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.

Received praise from management for my ability to adapt and hit the ground running while maintaining results.
This job encouraged building a reliable rapport with customers and assertive sales.

Server/Bartender

Da Half Shell
New Orleans , La
03.2022 - 12.2023
  • Kept register accurate through correct billing, carried out complete opening, closing and shift change duties.
  • Managed bar inventory, restocked supplies, keeping the bar presentable.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
    Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Received acknowledgement from management for my customer service, reliability and consistency.
With being a smaller restaurant this job required working independently, knowing how to fully utilize every customer and gain repeat clientele through personal customer service.

Server

Dickie Brennan's Steakhouse
New Orleans, LA
01.2025 - Current
  • Recommended wine pairings for guests' meals, leading to increased wine sales and guest satisfaction.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
  • Resolved guest complaints with empathy and professionalism, restoring guest satisfaction and loyalty.
  • Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.

Server

Latrobes on Royal
New Orleans , LA
07.2024 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils based on event requirements for seamless guest experience.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Clocked staff in and out while preforming uniform checks and maintaining an accurate inventory of items.

High volume Server/Hostess

Creole House Oyster Bar
New Orleans , LA
06.2023 - 07.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported colleagues during peak hours, fostering a collaborative work environment enhancing overall productivity levels, efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Bartender/Server/Lead Line Cook

Soulé Café
New Orleans, LA
06.2020 - 07.2023
  • Worked with POS system to update menus, change prices, oversaw inventory management and supply ordering, and developed process that reduced waste and improved supply turnover.
  • Set up workstations during opening and closing to for all prats of restaurant.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, crafting consistent high-quality cocktails maximizing customer satisfaction and repeat business.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation, upholding strict standards for food safety and preparation.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences, restrictions, and food allergies.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating, printing out, and preparing special group menus.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Achieved recognition from senior management for contribution to all parts of the restaurant including front kitchen, back kitchen, bar, and floor.
This job required a deep understanding of front and back of house, strong skills as a server with its vegan clientele and their specific dietary preferences, and the ability to keep up in a fast paced, multi-level environment.

Nursery Worker

Miracle Place Church
Baker, LA
01.2018 - 04.2020
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Cleaned, vacuumed and dusted all areas of our rooms to maintain organized, professional appearance for employees, parents and children.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Incorporated music and play into developmentally appropriate activities.
  • Monitored and enforced adequate supply and material inventory.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Supervised supplies in inventory and submitted reorder requests.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Achieved recognition from senior management for being a positive, efficient, and through worker.

Education

High School Diploma -

Zachary High School
Zachary, LA
08.2016 - 05.2020

Skills

Daily specials memorization

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Certification

Bar Card

Timeline

Server

Dickie Brennan's Steakhouse
01.2025 - Current

Server

Latrobes on Royal
07.2024 - Current

High volume Server/Hostess

Creole House Oyster Bar
06.2023 - 07.2024

Key Holder/Sales Associate

Anne Fontaine
02.2023 - 12.2023

Server/Bartender

Da Half Shell
03.2022 - 12.2023

Bartender/Server/Lead Line Cook

Soulé Café
06.2020 - 07.2023

Nursery Worker

Miracle Place Church
01.2018 - 04.2020

High School Diploma -

Zachary High School
08.2016 - 05.2020
Deja GarrisonBartender/Server