Adam Hendry
Snohomish
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
23
23
years of professional experience
Work History
Maintenance Technician
City of Bothell
02.2023 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Collaborated with team members to complete larger repair projects efficiently.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Residential Builder/General Contractor
Hendry Homes, LLC
01.2018 - 02.2023
- Manage construction process to ensure that projects meet deadlines
- Oversaw land development with a focus on water installation and sewer main/side sewer connections
- Responsible for material lists pertaining to water and sewer connections on all development sites
- Responsible for installing and monitoring backflows
- Installing and monitoring double check valves
- Estimate construction costs and create budgets for projects
- Manage set construction costs to maintain budgets
- Negotiate and manage contracts with subcontractors, suppliers and team members on price and schedule and to ensure that all parties are meeting their responsibilities
- Manage all site inspections
- Perform Utility work with appropriate machinery when needed
- Review construction plans
- Hire architects, engineers, contractors, and any other professionals needed to design homes that fit property and jurisdictional guidelines
- Review and apply current codes and regulations as they update and change
- Coordinated materials and equipment delivery with vendors, subcontractors and suppliers
- Resolve all project issues quickly to maintain goals and productivity
- Worked closely with customers throughout process to keep projects in line with individual visions.
- Maintained professional relationships with customers throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
Service Advisor
Lexus Of Seattle
10.2001 - 03.2018
- Answered customer questions about service outcomes and consulting with technicians when necessary
- Consulted with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
- Informed customers about potential cost savings and warranty protections
- Managed service center’s scheduling and workflow
- Informed customers of changes in service or when their vehicle is ready to be picked up
- Cashiered customer when service was completed
- Worked regularly with insurance companies and body shops
- Maintain positive customer relationships to ensure repeat business
- Maintained high customer satisfaction standards to meet or exceed targets.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
Education
High School Diploma -
Cascade High School
Everett, WA06.2000
Automotive Technology -
Universal Technical Institute of Arizona Inc
Avondale, AZ08.2000
Skills
- Flexibility
- Attention To detail
- Scheduling
- Mechanically inclined
- Quality control
- Safety enforcement
- Excellent communication
- Customer relationship management
- Construction management
- Underground utility installation
Timeline
Maintenance Technician
City of Bothell
02.2023 - Current
Residential Builder/General Contractor
Hendry Homes, LLC
01.2018 - 02.2023
Service Advisor
Lexus Of Seattle
10.2001 - 03.2018
High School Diploma -
Cascade High School
Automotive Technology -
Universal Technical Institute of Arizona Inc
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