Dan'a Hicks
Clinton Township,MI
Summary
Scope of Responsibilities:
- Passion to be part of a growing team
- Entrepreneurial, innovative spirit.
- Strong can-do attitude, self-motivated and proactive personality.
- Proven ability to work within a fast-paced, high-change environment.
- Ability to manage simultaneous projects, as well as effectively delegate work.
- High ethical and moral standards
- Flexibility and adaptability to frequent change
- Tenacity and determination
- Tolerance for evolving, unstructured work environments
- Innovation and collaboration
- Organized and can maintain case files, monitoring calendars, meeting deadlines, documenting actions inputting information into platform.
- Willing to learn form other responsibilities as assigned.'
Overview
12
12
years of professional experience
Work History
Factory Information Specialist
Chrysler FCA
02.2018 - Current
- In charge of communicating with management on the shop floor to stop and prevent break downs through the FIS system.
- Organized information by studying, analyzing, interpreting and classifying data.
- Monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Prepare hourly reports by collecting, analyzing, and summarizing information.
Clinical Support Coordinator
Wayne Center
05.2019 - 12.2019
- Engaged members of public in available resources through providing supports coordination and clinical support to those persons with intellectual and developmental disabilities.
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Kept physical files and records organized for easy updating and retrieval by authorized team members
Production Operator
Chrysler FCA
03.2014 - 02.2018
- Supported machine operators and operation of production equipment resulting in efficient runs.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Demonstrated effective communication skills through positive interactions with site managers, outside contractors and junior on-site staff.
Care Manager Supervisor
Sunrise Senior Living
02.2012 - 03.2014
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Education
Bachelor of Science - Health Administration
Eastern Michigan University
Ypsilanti, MI12.2019
Associate of Applied Science - Information Technology
Macomb Community College
Warren, MI12.2024
Education & Training - Union Skills
Region 1
Warren, MI2023
Black Men in Unions Institute - Labor Studies
University of Michigan
Dearborn, MI2016
Skills
- Confidentiality
- Strong Verbal and Written Skills
- Roberts Rules of Orders
- Cultural awareness
- Project management
- Technical Skills
- Graphic Design
- Logistics coordination
- Event and meeting planning
- Contract negotiations
- Networking
- Brand building
- Social media management
- Software Installation
- Personnel Training
Affiliations
- Member of Local 1700 Women's Committee
- Member of Local 1700 Education Committee
- Eastern Michigan University Alumni Association
- Macomb Multicultural International Initiatives
Timeline
Clinical Support Coordinator
Wayne Center
05.2019 - 12.2019
Factory Information Specialist
Chrysler FCA
02.2018 - Current
Production Operator
Chrysler FCA
03.2014 - 02.2018
Care Manager Supervisor
Sunrise Senior Living
02.2012 - 03.2014
Bachelor of Science - Health Administration
Eastern Michigan University
Associate of Applied Science - Information Technology
Macomb Community College
Education & Training - Union Skills
Region 1
Black Men in Unions Institute - Labor Studies
University of Michigan