Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yolanda Robertson

Lancaster,TX

Summary

Dedicated Release of Information specialist with experience in healthcare records management, customer service, and high-volume data entry. Proven ability to maintain accuracy, confidentiality, and compliance while delivering timely, patient-focused service.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Release of Information Specialist

HealthMark Group
Addison, TX
06.2021 - Current
  • Process and fulfill medical record requests in strict compliance with HIPAA and organizational policies using Epic, Cerner, and Allscripts. Manage multiple release types, including continuing care, legal, DDS, insurance, and patient-authorized requests, ensuring accuracy and adherence to established turnaround times. Perform high-volume data entry, maintain detailed documentation, and communicate professionally with patients, providers, attorneys, insurers, and other requesting entities to support timely and compliant record release.

Release of Information Specialist

Texas Health Resource
Arlington, Texas
10.2016 - 05.2021

Process and fulfill medical record requests in strict compliance with HIPAA and organizational policies using Epic, Cerner, and Allscripts. Manage multiple release types, including continuing care, legal, DDS, insurance, and patient-authorized requests, ensuring accuracy and adherence to established turnaround times. Perform high-volume data entry, maintain detailed documentation, and communicate professionally with patients, providers, attorneys, insurers, and other requesting entities to support timely and compliant record release.

Records Management Specialist

Ochsner Hospital
New Orleans, LA
06.2010 - 08.2015

Process and fulfill medical record requests in strict compliance with HIPAA and organizational policies using Epic, Cerner, and Allscripts. Manage multiple release types, including continuing care, legal, DDS, insurance, and patient-authorized requests, ensuring accuracy and adherence to established turnaround times. Perform high-volume data entry, maintain detailed documentation, and communicate professionally with patients, providers, attorneys, insurers, and other requesting entities to support timely and compliant record release.

Education

High School Diploma -

L. W Higgins High School
Marrero, LA

Bachelor of Science - General Studies

Dillard University
New Orleans, LA

Associate of Applied Science -

Dallas Institute of Funeral Service
Dallas, Texas

Certificate - Coding And Billing Certificate

Jarvis Christian College
Hawkins, TX
11-2024

Skills

  • HIPAA compliance
  • Software knowledge Epic, Cerner and Allscript
  • Document scanning
  • Information management
  • Confidentiality
  • Electronic health records
  • ICD-10 coding
  • Microsoft Excel
  • Data entry
  • Medical terminology
  • Patient data confidentiality
  • Records accuracy

Certification

  • CBCS - Certified Billing and Coding Specialist
  • Notary commission until 2028
  • Certified Release of information Specialist (CRIS)

Timeline

Release of Information Specialist

HealthMark Group
06.2021 - Current

Release of Information Specialist

Texas Health Resource
10.2016 - 05.2021

Records Management Specialist

Ochsner Hospital
06.2010 - 08.2015

High School Diploma -

L. W Higgins High School

Bachelor of Science - General Studies

Dillard University

Associate of Applied Science -

Dallas Institute of Funeral Service

Certificate - Coding And Billing Certificate

Jarvis Christian College