Dana Hicks
Tulare,CA
Summary
Proficient office manager with a strong background in data entry and customer service. Recognized for effective appointment scheduling and clerical support. Aiming to leverage expertise to enhance organizational productivity and foster positive client relationships.
Overview
20
20
years of professional experience
Work History
Office Manager
Morehead Farms Inc
Pixley, California
01.2019 - Current
- Coordinated daily office functions to maintain an organized and productive workspace.
- Facilitated onboarding paperwork for new employees to streamline their integration into the company.
- Collected weekly time cards and entered payroll.
- Maintained filing system for records, correspondence, and related documents.
- Monitored office supply levels and ordered supplies to ensure availability.
- Processed bill payments for four accounts.
Receptionist
Tulare Chiropractic
Tulare, CA
04.2006 - 07.2019
- Greeted patients warmly and ensured a welcoming atmosphere.
- Answered phone calls and addressed patient inquiries promptly.
- Scheduled and confirmed appointments.
- Scheduled and managed patient appointments using clinic management software to optimize daily operations.
- Coordinated with chiropractors to prepare treatment rooms, ensuring readiness for patient visits.
- Maintained patient records and confidentiality in compliance with regulations.
- Processed patient payments accurately, contributing to efficient billing and financial management.
- Communicated with team members to enhance patient flow and service quality.
- Updated and recorded customer or client information to maintain accounts.
Education
Criminal Justice
College of Sequoias
Visalia, CASkills
- New hire onboarding
- Document management
- Data management
- Invoice management
- Calendar management
- Inventory control
- Administrative coordination
- Data entry
- Customer relationship management
- Customer service
Timeline
Office Manager
Morehead Farms Inc
01.2019 - Current
Receptionist
Tulare Chiropractic
04.2006 - 07.2019
Criminal Justice
College of Sequoias