Dana May Hooverpoel
Fitchburg,MA
Summary
Polished personal assistant with expertise in supporting busy executives with business and personal tasks. Highly organized with exceptional multitasking, time management, and decision-making skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
ATCK Fitness
Methuen, MA
10.2020 - Current
- Performed calendar management and scheduling of appointments for the business.
- Prepared documents such as reports, presentations, agendas, and invoices.
- Provided administrative support to the Manager and Regional Manager by conducting research and preparing reports on improvements.
- Managed business supplies inventory and placed orders when necessary.
- Greeted inquiries and members in a professional manner and provided assistance with contracts and queries.
- Answered incoming calls, social media messages, and emails promptly while managing the business and staff's availability accordingly.
- Coordinated meetings between business and external partners.
- Maintained confidential files related to business records or other sensitive information.
- Created reports using software programs such as Excel, Microsoft Office, and Canva.
- Monitored deadlines for tasks assigned to staff members on behalf of the Manager and Regional Manager.
- Scanned documents into electronic format for storage in a secure database system.
- Processed invoices related to business expenses incurred by the Manager and Regional Manager.
- Coordinated events such as fundraisers or openhouses hosted by the company.
- Ran errands to help with daily tasks, enabling employees to focus on more pressing duties.
- Promoted upcoming events such as new classes or challenges within and outside of the facility.
- Educated clients on nutrition and lifestyle habits beneficial to overall health and wellness.
- Adapted instructions according to individual's physical limitations or special needs.
- Attended professional development workshops related to group exercise instruction and leadership skills.
- Participated in marketing initiatives including promotional materials distribution and community outreach efforts.
- Tracked client progress and maintained client files to assist in meeting health goals.
- Promoted classes, memberships and facility on social media.
- Treated minor injuries and administered first aid.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Ensured compliance with safety regulations and company policies.
Au Pair
Aupair in America
Lunenburg, MA
08.2018 - 12.2019
- Organized playdates and activities for the children, ensuring their safety at all times.
- Provided transportation to school, extracurricular activities, and other appointments.
- Assisted with homework assignments and tutoring sessions.
- Planned educational activities such as crafts, games and outings that promoted physical activity.
- Created nutritious meals according to dietary guidelines set by parents.
- Taught basic life skills such as personal hygiene, manners, politeness and respect for others.
- Managed light housekeeping duties including laundry, grocery shopping and errands.
- Facilitated communication between parents and kids when needed.
- Adhered to specific instructions from parents regarding discipline techniques.
- Attended meetings with school personnel when necessary to discuss any issues related to child's performance or behavior.
- Provided support for special needs children if required following an individual plan created by medical professionals.
- Developed strong relationships with families by exhibiting professionalism throughout employment period.
- Balanced schedules to promote optimal rest, play and educational periods.
- Traveled with family to help with vacation activities and childcare.
- Collaborated with parents to develop and implement discipline programs to promote desirable child behavior.
Production Assistant Intern
Bottomside Studios
Pretoria, South Africa
08.2017 - 08.2018
- Created call sheets for cast and crew members.
- Coordinated travel arrangements and accommodations for cast and crew.
- Assisted with location scouting, permitting, and securing equipment rentals.
- Organized paperwork related to contracts, releases, invoices, and payments.
- Monitored the production schedule and alerted the team of any changes or updates in a timely manner.
- Communicated with vendors regarding orders placed for props, wardrobe items, and catering.
- Maintained inventory of equipment used on set including cameras, and microphones.
- Updated databases with current project information such as budgets, and schedules.
- Troubleshoot technical issues that may arise during shooting days.
- Assembled footage into string outs, rough and final cuts.
- Remained alert, active and ready to respond to requests using variety of available resources.
- Assessed equipment to determine need for repair or replacement.
- Searched reference materials to find answers to client questions.
- Assisted in maintaining a clean working environment throughout the studio space.
- Delivered messages to various crew members to coordinate communications.
- Conducted crowd control by putting up signs, directing pedestrians away from filming and locking down sets.
- Escorted actors and actresses to and from trailers during pre-production and filming breaks.
Education
High School Diploma -
Centurion Highschool
Pretoria, South Africa 12.2017
Skills
- Operations Management
- Schedule Management
- Customer Relations
- Business Development Understanding
- Strategic Planning
- Project Management Abilities
- Project Management
- Customer Relationship Management (CRM)
- Travel administration
- Filing and data archiving
- Strong problem solver
- Microsoft Office proficiency
- Professional and mature
- Project planning
- Travel coordination
- Meticulous attention to detail
- Commitment to quality and service
- Time management
- Bilingual
Affiliations
- Kickboxing
- Dog owner
- Running
- Reading
- Self Development
Languages
English
Professional
Afrikaans
Professional
German
Limited
Accomplishments
- Rookie of the Quarter Award
- Full-Time Employee of the Quarter, twice.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Timeline
Assistant Manager
ATCK Fitness
10.2020 - Current
Au Pair
Aupair in America
08.2018 - 12.2019
Production Assistant Intern
Bottomside Studios
08.2017 - 08.2018
High School Diploma -
Centurion Highschool