Summary
Overview
Work History
Education
Skills
Websites
Certification
Continued Education
Timeline
AdministrativeAssistant
DANA IRVINE

DANA IRVINE

TX

Summary

Mortgage professional with extensive experience in loan processing and financial document evaluation. Proven ability to enhance operational efficiency while ensuring compliance with industry regulations. Strong communicator dedicated to delivering exceptional customer service and building trust with clients. Skilled in collaborating with diverse teams to successfully complete loan packages.

Overview

18
18
years of professional experience
1
1
Certification

Work History

QC Mortgage Processor

Baker Tilly
Carlsbad
10.2020 - 05.2025
  • Processed an average of 13 mortgage loan files daily, ensuring adherence to regulations and standards.
  • Demonstrated expertise in FHA, VA, and Conventional mortgage programs.
  • Recalculated income and assets based on documentation provided.
  • Prepared re-verification letters for loan approval documentation, including gift letters and employment verification.
  • Verified accuracy of information received from re-verification letters.
  • Maintained detailed records of all loan files to ensure compliance with policies.
  • Achieved high productivity levels, consistently meeting or exceeding departmental goals.
  • Optimized workflow efficiency by prioritizing tasks according to client needs and deadlines.

Branch Manager II

Republic Finance
Round Rock
02.2015 - 07.2020
  • Achieved promotion through demonstrated financial acumen and leadership excellence across various roles.
  • Managed branch with $4.7 million in net receivables and 1,100 active accounts within two years.
  • Implemented process-driven solutions that reduced losses while maintaining profitability.
  • Oversaw loan processing cycle, including service promotion, credit application origination, and risk analysis.
  • Developed action plans that enhanced operational controls, achieving 17% increase in monthly payments.
  • Ensured consistent customer service and superior client experience through effective team leadership.
  • Managed branch financials, encompassing budgeting, forecasting, and expense tracking for accurate reporting.
  • Facilitated decision-making support with comprehensive financial analysis and performance metrics.

Foreclosure Processor

LandAmerica Financial Group
Columbus
12.2006 - 09.2008
  • Delivered exceptional customer service to borrowers by addressing concerns regarding foreclosures.
  • Streamlined communication with attorneys and clients, reducing processing time for foreclosure cases.
  • Collaborated with team members to achieve departmental goals on complex foreclosure cases.
  • Ensured compliance with state regulations by maintaining accurate records of all foreclosure activities.
  • Prepared necessary documentation for court hearings and settlements in collaboration with legal teams.
  • Fostered strong relationships with mortgage servicers through clear communication and timely updates.

Education

Bachelor of Science - Communication Arts, Business

Austin Peay State University
Clarksville, TN

Skills

  • High-volume workload proficiency
  • Regulatory compliance
  • Communication skills
  • Fraud detection
  • Financial analysis
  • Document verification
  • Risk assessment

Certification

  • NMLS, #2002554, Certification pending final licensing test.
  • NAMU, Certified Mortgage Loan Processor
  • National Association of Insurance, #3008724, 17535564
  • American Association of Notaries, #13200781-6, Texas Notary Public
  • Security Clearance, NACI, #1102739171

Continued Education

  • Mortgage Loan Officer Class # 3366, 101 Mortgage Training, 07/01/20, 20-Hour Safe Comprehensive
  • Mortgage Loan Officer Class # 4462, 101 Mortgage Training, 06/28/20, 3-Hour Safe Comprehensive-TX
  • Certified Mortgage Loan Processor, NAMU, 10/01/20, S0036341577766

Timeline

QC Mortgage Processor

Baker Tilly
10.2020 - 05.2025

Branch Manager II

Republic Finance
02.2015 - 07.2020

Foreclosure Processor

LandAmerica Financial Group
12.2006 - 09.2008

Bachelor of Science - Communication Arts, Business

Austin Peay State University

Similar Profiles

CREATE PROFILE