Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Jenkins

Austin

Summary

Adept at elevating customer experiences, I honed my skills at T Mobile and Sapphire Nightclub, mastering both the art of customer service and efficient problem-solving. Specializing in customer service training, my approach consistently enhances satisfaction levels. My ability to remain composed under pressure and my proficiency in using cash registers underscore my dual strength in soft and hard skills.

Overview

4
4
years of professional experience

Work History

Customer Service

T Mobile
11.2022 - 09.2023
  • Managed business customer service, responding to requests and concerns promptly.
  • Greeted customers warmly to provide exceptional customer service.
  • Provided high-level customer service, resolving issues promptly.
  • Maintained exceptional customer service standards throughout every shift.

Waitress

Sapphire Nightclub
02.2020 - 10.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

High School Diploma -

Mcminn County
Athens, TN

Skills

  • Customer service
  • Customer service training
  • Customer service and assistance
  • Effective customer service

Timeline

Customer Service

T Mobile
11.2022 - 09.2023

Waitress

Sapphire Nightclub
02.2020 - 10.2022

High School Diploma -

Mcminn County
Dana Jenkins