Dana Jordan
Simi Valley,CA
Summary
Dynamic professional with a proven track record in catering sales management at Westlake Village Inn, where innovative strategies led to a significant increase in event bookings. Skilled in real estate transactions and professional communication, adept at fostering client relationships and exceeding sales goals. Expert in identity confirmation and loan document signing, ensuring compliance and confidentiality.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Certified Notary Public
Self Employed
10.2014 - Current
- Witnessed signatures on important documents, providing assurance and legal validation.
- Reviewed identification documents to verify signers' identities prior to notarization.
- Maintained a secure and organized log of all notarial acts performed.
- Administered notarizations for various legal documents, ensuring compliance with state regulations.
- Fostered a secure environment during transactions through diligent verification of identity documentation provided by signers.
- Established trust with clients by maintaining strict confidentiality in handling sensitive documents and information.
Catering Sales Manager
Westlake Village Inn
03.2008 - Current
- Increased event bookings by developing and implementing effective catering sales strategies.
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
- Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
- Exceeded both quarterly and annual sales goals.
- Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
- Built strong partnerships with local businesses for referrals, expanding the company''s clientele base.
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
- Determined facility, services and staffing needs to establish framework for successful event execution.
- Collaborated with culinary team to develop innovative menus tailored to specific client needs and preferences.
- Coordinated seamless events by collaborating with cross-functional teams, including chefs, servers, and event planners.
- Increased brand visibility through participation in trade shows, conferences, and other public-facing events.
- Maximized event profitability by upselling additional services and menu items to clients.
- Enhanced client satisfaction by addressing and resolving concerns in a timely manner.
- Conducted site visits for prospective clients to showcase venue capabilities and offerings.
- Strengthened client relationships through consistent communication and excellent customer service.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Catering Sales Manager
Sherwood Country Club Events & Weddings
11.2006 - 03.2008
- Increased event bookings by developing and implementing effective catering sales strategies.
- Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
Deputy Court Clerk
Los Angeles County Superior Court
03.1996 - 07.1997
- Assisted in preparation of court dockets, helping to maintain accurate scheduling.
- Processed incoming and outgoing mail, facilitating timely communication within the court.
- Supported attorneys and judges with document retrieval, streamlining case preparation.
- Maintained courtroom decorum by greeting visitors and guiding to appropriate areas.
Education
Associate of Science - Criminal Justice
Ventura College
Ventura, CA06-1998
High School Diploma -
Agoura High School
Agoura Hills, CA06-1981
Skills
- Real estate transactions
- Professional communication
- Identity confirmation
- Loan document signing
Certification
- Notary Public License - California Secretary of State or Equivalent Authority.
Timeline
Certified Notary Public
Self Employed
10.2014 - Current
Catering Sales Manager
Westlake Village Inn
03.2008 - Current
Catering Sales Manager
Sherwood Country Club Events & Weddings
11.2006 - 03.2008
Deputy Court Clerk
Los Angeles County Superior Court
03.1996 - 07.1997
Associate of Science - Criminal Justice
Ventura College
High School Diploma -
Agoura High School
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