Summary

Overview

Work History

Education

Skills

Timeline

Dana Leizear

Hamilton,NJ

Summary

Dynamic leader with proven expertise in operations management and team leadership honed at Soaps Laundry. Excelled in decision-making and customer service, enhancing team performance and client satisfaction. Achieved significant improvements in efficiency and safety compliance, showcasing a blend of hard and soft skills essential for high-stakes environments.

Overview

4

4

years of professional experience

Work History

Manager

Soaps Laundry

06.2020 - 07.2024

Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Cross-trained existing employees to maximize team agility and performance.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Managed inventory control, cash control, and store opening and closing procedures.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Supervised guests at front counter, answering questions regarding products.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.

Education

GED -

Tom's River, South

Tom's River, NJ

05-1994

Skills

Decision-making
Time management
Team leadership
Customer service

Staff training and development
Operations management
Task delegation
Schedule preparation

Timeline

Manager

Soaps Laundry

06.2020 - 07.2024

GED -

Tom's River, South