Dana Lightfoot
Dublin,OH
Summary
Detail-oriented healthcare administrative professional with 10+ years of experience supporting clinical operations, patient access, and healthcare data management in a large academic medical center. Experienced in EHR systems, data accuracy, compliance, and cross-department collaboration. Currently pursuing an Associate of Applied Science in Cancer Registry Management and Oncology Data Specialist (ODS) certification, with a strong interest in compliance, auditing, registry, and analyst roles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Patient Access Coordinator
The Ohio State University James Comprehensive Cancer Center
02.2021 - Current
- Coordinate high-volume oncology patient scheduling including clinics, imaging, labs, and surgical procedures
- Enter, review, and maintain accurate patient data within the EHR to support clinical care, billing, and reporting
- Verify insurance authorizations while ensuring strict adherence to HIPAA and institutional compliance standards
- Collaborate with physicians, nursing staff, pharmacy, and external facilities to resolve documentation and scheduling issues
- Identify and correct data discrepancies to ensure accuracy across systems
- Assist with training and support of team members on workflows and system use
Dental Assistant
The Ohio State University College of Dentistry
03.2019 - 01.2021
- Supported faculty and students during dental procedures while maintaining infection control standards
- Managed clinical inventory and supply ordering to maintain clinic readiness
- Communicated with clinical staff to coordinate patient care needs
- Trained new assistants on clinic protocols and equipment use
Default Aversion Team Lead Collector
Transworld Systems Inc.
07.2014 - 05.2018
- Led team responsible for federal student loan collections while maintaining regulatory compliance
- Tracked performance metrics and productivity goals
- Maintained and updated databases with high-volume, time-sensitive data
- Trained new hires on compliance requirements and systems
Education
Associate of Applied Science - Cancer Registry Management
University of Cincinnati
08-2027
Electronic Health Records (EHR) Micro-Credential -
University of Cincinnati
01.2025
Dental Assisting -
Columbus Academy of Dental Assisting
01.2019
High School Diploma -
Jonathan Alder
05-2010
Skills
- Electronic Health Records (EHR) Navigation & Reporting
- Healthcare Data Entry
- Validation & Quality Review
- HIPAA & Healthcare Compliance
- Medical Terminology
- Audit Support & Documentation Review
- Scheduling & Care Coordination
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Data Accuracy
- Attention to Detail
- Cross-Functional Team Collaboration
- Remote Work
- Time Management
Certification
CPR
Timeline
Senior Patient Access Coordinator
The Ohio State University James Comprehensive Cancer Center
02.2021 - Current
Dental Assistant
The Ohio State University College of Dentistry
03.2019 - 01.2021
Default Aversion Team Lead Collector
Transworld Systems Inc.
07.2014 - 05.2018
Associate of Applied Science - Cancer Registry Management
University of Cincinnati
Electronic Health Records (EHR) Micro-Credential -
University of Cincinnati
Dental Assisting -
Columbus Academy of Dental Assisting
High School Diploma -
Jonathan Alder