Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Dana Litterello

Summary

Dedicated and results-driven Property Supervisor with extensive experience at AvalonBay Communities Inc., specializing in the management and oversight of multifamily residential properties. Proven track record of enhancing property performance through effective team leadership, tenant relations, and operational excellence. Skilled in budgeting, maintenance oversight, and compliance with regulatory standards, consistently achieving high occupancy rates and resident satisfaction. Strong communicator with a keen ability to resolve issues and implement strategic initiatives that drive profitability and foster community engagement. Committed to delivering exceptional living experiences while maximizing asset value.

Overview

5
5
years of professional experience

Work History

Sales and Service Supervisor

Avalonbay Communities Inc
Melville, NY
01.2024 - Current
  • Supervise and train a team of sales associates, fostering a collaborative environment to achieve sales goals and enhance service delivery.
  • Monitor and analyze sales performance metrics, using data-driven insights to drive team improvements and optimize service offerings.
  • Assist in planning and executing promotional campaigns to drive foot traffic and enhance brand visibility.

Bridal Attendant

The Inn at New Hyde Park
New Hyde Park, NY
04.2020 - 02.2024
  • Provided exceptional one-on-one assistance to brides and bridal parties, ensuring a seamless and enjoyable experience on their special day.
  • Managed unforeseen issues with quick solutions to ensure events ran without a hitch.
  • Ensured all details, from decor to personal items, were attended to, contributing to a flawless overall presentation.

Community Consultant

Avalonbay Communities Inc
Rockville Centre, NY
01.2023 - 01.2024
  • Maintained accurate records of resident interactions and property performance metrics for management review.
  • Fostered strong relationships with residents to enhance satisfaction and community engagement.
  • Collaborated with the management team to identify areas for operational improvement.

Medical Biller and Coder

FRR Recovery-Self Pay Collection
Melville, NY
05.2019 - 01.2023
  • Prepared and submitted accurate medical claims to insurance companies and government payers, ensuring compliance with all regulatory requirements.
  • Entered and maintained accurate patient information in electronic health records (EHR) and billing software systems.

Education

Bachelor of Science - Business Management

Molloy College
Rockville Centre, New York
05.2022

Skills

  • HTML5
  • Tableau
  • Microsoft Office Suite
  • Presentation Skills
  • Project Leadership
  • Salesforce
  • Event Planning
  • Direct Response Marketing

Accomplishments

  • 1st Place Winner at Nassau Comptrollers (2018) for Technology Innovations.

Affiliations

  • Capstone Participant, collaborated with Think Happy, Inc. to develop fundraising strategies and increase profitability.

Timeline

Sales and Service Supervisor

Avalonbay Communities Inc
01.2024 - Current

Community Consultant

Avalonbay Communities Inc
01.2023 - 01.2024

Bridal Attendant

The Inn at New Hyde Park
04.2020 - 02.2024

Medical Biller and Coder

FRR Recovery-Self Pay Collection
05.2019 - 01.2023

Bachelor of Science - Business Management

Molloy College
Dana Litterello