Dana Martinez
Thornton,CO
Summary
Driven Manager with a proven track record at Leevers Super Market, enhancing customer satisfaction and team performance through effective problem-solving and time management. Excelled in mentoring for leadership development and fostering strong relationships with stakeholders. Skilled in team leadership and complex problem-solving, achieving significant results without exceeding a 55-word limit.
Overview
9
9
years of professional experience
Work History
Manger
Leevers Super Market
Denver, CO
10.2015 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Skyview High School
Thornton CoSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
English Spanish
Native or Bilingual
Timeline
Manger
Leevers Super Market
10.2015 - Current
Skyview High School