Dana Mccaffery
Prospect,KY
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
13
13
years of professional experience
Work History
Cashier
Chick-fil-A
Louisville , KY
04.2017 - 04.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Welcomed customers, offering assistance to help find store items.
Shift Leader
Walgreen's Pharmacy
Louisville , KY
12.2004 - 04.2016
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Some College (No Degree) - Education
Indiana University Southeast
New Albany, INSkills
- Payment Processing
- Product Recommendations
- POS Systems
- Cash Handling
- Customer service excellence
- POS system operations
- Cash Management
- Scanner operations
Timeline
Cashier
Chick-fil-A
04.2017 - 04.2018
Shift Leader
Walgreen's Pharmacy
12.2004 - 04.2016
Some College (No Degree) - Education
Indiana University Southeast