Dana Pearce
Dothan,AL
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Bariatric Navigator
Flowers Hospital
Dothan, AL
03.2016 - present
- Provide information and guidance to the patients on how to access services and resources to achieve bariatric surgery.
- Conducted intake assessments with new patients to determine eligibility for services
- Developed individualized service plans for patients based on their needs, preferences, and weight goals.
- We conducted intake assessments with new patients to determine eligibility for bariatric surgery and develop appropriate action plans to adhere to insurance guidelines.
- Obtain accurate medical records of patient's medical history for insurance approval following insurance policies and procedures.
- Obtain all three or six-month clinic documentation along with other required insurance requirements for insurance approval.
Unit Secretary, Labor and Delivery
Southeast Health Medical Center
Dothan, AL
03.2010 - 03.2016
- Greeted visitors and patients in a courteous and friendly manner.
- Maintained patient records, medical histories, test results, and other pertinent information in the hospital's computer system.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies, and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided clerical support including filing, faxing, photocopying, and data entry of patient information into electronic health record systems.
- Prepared documents for signature by physicians or other authorized personnel.
- Processed physician orders ensuring accuracy of documentation before submission into the facility.
Access Facilitator
Children's Hospital of Alabama
Birmingham, AL
01.2006 - 01.2010
- Greeted incoming patients and families, answered questions, and provided directions to appropriate departments.
- Verified patient insurance information and obtained authorizations for services from insurance companies.
- Coordinated with physicians, nurses, and other hospital staff to ensure proper admission of patients.
- Processed admissions paperwork including consent forms, medical records requests, financial documents, and other related materials.
- Scheduled diagnostic tests such as X-rays or MRI scans for admitted patients.
Emergency Department Clerk
St. Vincent's East Hospital
Birmingham, Alabama
01.1996 - 03.2006
- Greeted patients upon arrival to the emergency room and provided them with the necessary paperwork.
- Verified patient insurance information, collected co-payments, and processed payments for services rendered.
- Provided administrative support by answering phones, responding to inquiries, and directing calls to appropriate personnel.
- Performed data entry of patient medical records into an electronic health record system.
- Recorded patients' medical history, vital statistics, and test results in medical records as part of the patient intake process.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled tests, lab work, or x-rays for patients based on physician orders.
Education
High School Diploma -
AFNORTH International High School
Brunssum, The Netherlands06-1988
Some College (No Degree) - Social Work
Westark Community College
Fort Smith, ARSkills
- Emergency response training
- Navigation
- Decision-making capabilities
- Strong communication abilities
- Effective Communication
- Self Motivation
- Checklists understanding
- Adaptability and Flexibility
- Reliability
- Active Listening
- Documentation skills
- Team Collaboration
Timeline
Bariatric Navigator
Flowers Hospital
03.2016 - present
Unit Secretary, Labor and Delivery
Southeast Health Medical Center
03.2010 - 03.2016
Access Facilitator
Children's Hospital of Alabama
01.2006 - 01.2010
Emergency Department Clerk
St. Vincent's East Hospital
01.1996 - 03.2006
High School Diploma -
AFNORTH International High School
Some College (No Degree) - Social Work
Westark Community College