Dana Perryman

• Resolved customer inquiries efficiently through multiple communication channels.
• Assisted in training new team members on customer service protocols.
• Collaborated with cross-functional teams to enhance customer experience initiatives.
• Processed orders and handled returns while ensuring accuracy and compliance.
• Handles inbound and outbound phone calls for

companies to assist customers,answer

inquiries, resolves complaints, and book trips.

• Support branch operations by answering product questions and processing customer orders.
• Build relationships with clients through proactive service and product knowledge.
• Prepare correspondence and documentation to ensure customer satisfaction.

• Managed cash transactions, reconciliations, and account payments accurately.
• Trained and supported new cashiers to maintain company standards.
• Delivered excellent customer service and resolved concerns promptly.

• Assisted customers with product selection and purchases.
• Maintained store appearance through restocking, cleaning, and processing returns.
• (Earlier experience in hospitality, food service, and logistics available upon request.)