Summary
Overview
Work History
Education
Skills
Timeline
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Dana Pierce

Athens,Alabama

Summary

Dynamic professional with extensive experience in health information management at Mental Health Center of North Central Alabama. Expertise in HIPAA compliance and patient record processing, ensuring confidentiality and accuracy. Recognized for exceptional customer service and efficient data entry, leading to streamlined operations and improved patient satisfaction.

Overview

23
23
years of professional experience

Work History

Medical Records Custodian

Mental Health Center Of North Central Alabama
Athens, AL
04.2022 - Current
  • Answered inquiries regarding health information releases from patients, family members, attorneys, insurance companies.
  • Processed requests for release of patient information following authorization requirements.
  • Maintained confidentiality of all patient information according to HIPAA guidelines.
  • Assisted with administrative tasks such as filing documents, photocopying, faxing.
  • Responsible for opening and closing the office on time each day.

Pharmacy Manager

Joe's Pharmacy
Harvest, AL
01.2021 - 03.2022
  • Oversaw work activities, performance and service quality of pharmacy staff.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Stock Room Associate

Adtran
Huntsville, AL
08.2002 - 12.2018
  • Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
  • Utilized barcode scanners to record information regarding incoming and outgoing products accurately.
  • Prepared items for shipping, including picking, packing, and labeling.

Education

Associate of Arts - Pre-Law

Calhoun Community College
Tanner, AL
03-2012

Skills

  • HIPAA compliance
  • Customer service
  • Data entry accuracy
  • Health information management
  • Patient record processing
  • Electronic health records

Timeline

Medical Records Custodian

Mental Health Center Of North Central Alabama
04.2022 - Current

Pharmacy Manager

Joe's Pharmacy
01.2021 - 03.2022

Stock Room Associate

Adtran
08.2002 - 12.2018

Associate of Arts - Pre-Law

Calhoun Community College