Hi, I’m
Dana Resop
Business Development Manager
Tacoma,US
Summary
I’m a business development professional specializing in the restoration industry, where I focus on building strategic partnerships and creating tailored solutions for clients facing property loss. I work closely with insurance professionals, mitigation contractors, and property managers to identify opportunities, develop trust-based relationships, and drive long-term growth. My role blends relationship management with operational strategy; coordinating product demonstrations, supporting complex pack-outs, and ensuring client needs are met with efficiency and care. Personally, I thrive on connecting with people, solving problems, and bringing a sense of calm and clarity to even the most challenging situations.
Overview
10
years of professional experience
2
years of post-secondary education
Work History
FRSTeam By PNW Seattle
Business Development Manager
11.2021 - Current
Job overview
- Communicates with local and national organizations to build networks and develop leads.
- Collaborates with account executives to penetrate new accounts, identify potential customers, and coordinate product demonstrations.
- Develops customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value, and driving repeat business.
- Manages the needs of more than 150 customers at once, using strong prioritization and multitasking abilities.
- Partners with upper management to implement continuous improvements, manage revenue models, process flows, operations support, customer engagement strategies, and exceed team goals.
Boar's Head by Sound Deli Provisions
Regional Field Sales Manager
05.2015 - 07.2021
Job overview
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine the best methods to improve sales results.
- Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
- Achieved regional sales objectives by coordinating the sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Education
Pierce CollegePuyallup, WA
Associate of Arts from Business
09.2006 - 06.2008
Skills
Planning and Coordination
Accomplishments
- Received 2023 Sales Person Of The Year recognition.
- Received 2024 Top Contents Sales recognition.
Timeline
Business Development Manager
FRSTeam By PNW Seattle
11.2021 - Current
Regional Field Sales Manager
Boar's Head by Sound Deli Provisions
05.2015 - 07.2021
Pierce College
Associate of Arts from Business
09.2006 - 06.2008
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