CRM
Matthew Bishop
New Lenox,IL
Summary
Accomplished General Manager at FRSTeam by Milto Cleaners, adept in financial administration and fostering customer relationships. Spearheaded operational strategies, achieving significant business growth. Excelled in mentoring staff on management principles, enhancing operational excellence. Proven track record in problem-solving and logistics, driving efficiency and customer loyalty.
Overview
24
24
years of professional experience
Work History
General Manager
FRSTeam by Milto Cleaners
10.1999 - 05.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Billing
- Collections
- business development
- problem resolution
- property management
- produciton management
- customer service
- forecasting
- logistics
- vehicle maintenance/purchasing
Skills
- Financial Administration
- Customer Relationship Management
- Branding
- Project Management
- CRM
- Accounting
- Staffing
- property management
- logistics
- problem solving
- Quality Management
- Workflow Planning
- Distribution Management
- Vendor Sourcing
Software
Microsoft Office
Peachtree Accounting
Quick Books
Timeline
General Manager
FRSTeam by Milto Cleaners
10.1999 - 05.2023
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