DANA ROGERS
Dorchester,MA
Summary
Talented Sales Consultant with strong background in Customer Service. Passionate about retail sales, customer relationship management and merchandising. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Parking Enforcement Officer
City Of Boston
Boston, MA
12.2023 - Current
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issues citations or warnings to owners of vehicles.
- Assisted motorists with locating legal parking spaces, promoting positive community relations.
- Streamlined citation processing by accurately entering data into the electronic ticketing system.
- Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
Sales Consultant
Xfinity Comcast
10.2017 - 12.2023
- Recommended new and innovative products and services to customers based on individual interests and needs.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Worked with fellow sales team members to achieve group targets.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Handled credit and debit card payment processing to complete purchasing experience.
- Provided advice to customers regarding suitable product selection.
Retail Sales Associate
Guitar Center
03.2014 - 10.2017
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Maintained accurate and attractive merchandise displays to maximize purchases.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Managed cash register operations using POS system, including processing sales and returns.
Education
High School Diploma -
Boston High School
Boston, MA05.1988
Skills
- Customer liaison
- Industry trends
- Contract negotiation and closing tactics
- Prospecting skills
- Product management and pricing
- Product and service knowledge
- Area Familiarity
Timeline
Parking Enforcement Officer
City Of Boston
12.2023 - Current
Sales Consultant
Xfinity Comcast
10.2017 - 12.2023
Retail Sales Associate
Guitar Center
03.2014 - 10.2017
High School Diploma -
Boston High School