Dana Shackley

• Enhanced product quality by implementing comprehensive QA processes and procedures.
• Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
• Streamlined testing processes by introducing automated tools, increasing efficiency and reducing errors.
• Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
• Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
• Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
• Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.

• Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained compliance with company policies, objectives, and communication goals.

Reviewed raw materials for acceptability, including use in the formula as well as documentation to meet our guidelines.

Worked with contract manufacturers on GR2 Weight Loss Chocolate shake productions to better incorporate the liquid lecithin and oil into the dry blend to eliminate lumping once reconstitution takes place.

Reviewed formulations for accuracy.

• Improved documentation quality by reviewing and editing technical documents for accuracy and consistency.
• Streamlined document control processes, resulting in increased efficiency and reduced errors.
• Enhanced regulatory compliance by maintaining up-to-date knowledge of industry standards and guidelines.
• Supported audit preparation efforts with thorough document organization and management practices.