Dana Sims
Saint Petersburg
Summary
Admissions Coordinator,
Empathetic to the need of all patients .Able to work with minimal direction and exercise sound judgement. Communicate with team members to ensure communication in a fast- paced environment.
A Certified Nursing Assistant possessing CPR/BLS Certification's, with entry-level experience specializing in activities of daily living (ADLs), patient relations, hospital operations, and communication. A strong background in providing patient care with empathy and professionalism. Adept at building relationships and collaborating with diverse clinical teams members.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Admissions Coordinator
JOHNS HOPKINS ALL CHILDREN'S HOSPITAL
12.2022 - Current
- Validates and documents required registration data ; obtaining all required forms and signatures to properly identify the legal guardian and insurance plans.
- Providing an excellent patient- centered experience to physicians ,coworkers, patients, patients and families and all other internal and external customers.
- Connect with insurance companies to verify details and process billing
- Collection of Co Payments at the time of service payments and any prior balances related to patient responsibility.
- Respect the rights of patient confidentiality.(HIPPA)
- Schedule patient appointments and transcribe physician orders for clinical lab work .
Financial Counselor
Orlando Health Bayfront Hospital
05.2021 - 09.2022
- Communicate with diverse team members and areas of the hospital, build rapport and long-term relationships, and achieve customer satisfaction metric
- Check in and register patients while updating patient account information with special care for HIPPA and other requirements.
- Collect and secure payments for patients co-payments and additional financial obligations.
- Connect with insurance companies to verify details and process billing.
- Obtain demographics , clinical, and financial data into the computer system.
- Respect the rights of patient confidentiality .
Certified Nursing Assistant
Lexington Health and Rehabilitation Center
09.2019 - 12.2020
- Communicating with physicians, nurses, and other caregivers to exchange information about patient conditions, and treatment plans.
- Applied safety precautions to protect staff from biohazardous materials such as bloodborne pathogens.
- Supporting patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising.
- Perform light housekeeping, including cleaning patient rooms and changing sheets on beds
CSR
Access Care
05.2019 - 11.2019
- Provided solutions, recommendations, and replacements, using empathetic approach and demeanor.
- Respected the rights of patients and maintained confidentiality .
- Helping patients with obtaining the necessary services to meet their healthcare needs.
- Verifying if the patient received prior services with our transportation and verified information for upcoming patient appointments .
- Answering the phone promptly and politely with information and assistance .
- Responded to concerns or complaints of members by taking prompt action , investigating and resolving wide range isues.
Education
High School -
Boca Ciega High School
GulfPort, FL05.2017
Skills
- Data Entry
- Responsible
- Communication Skills
- Administrative Skills
- BLS/CPR
- Organizational and Writing Skills
- Typing 90 wpm
Certification
- CNA - Certified Nurse Assistant
Timeline
Admissions Coordinator
JOHNS HOPKINS ALL CHILDREN'S HOSPITAL
12.2022 - Current
Financial Counselor
Orlando Health Bayfront Hospital
05.2021 - 09.2022
Certified Nursing Assistant
Lexington Health and Rehabilitation Center
09.2019 - 12.2020
CSR
Access Care
05.2019 - 11.2019
High School -
Boca Ciega High School
- CNA - Certified Nurse Assistant
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