Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Dana Smith

Midlothian,Virginia

Summary

Self-starting Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance and a passion for fast-paced dynamic work environments. Animal lover with over 4 years of successfully assisting veterinarians in surgery and maintaining clean work environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated veterinary assistant efficiently handles various pet breeds and temperaments. Offers experience conducting pet examinations, maintaining animal care records and preparing animals for surgery.

Overview

5
5
years of professional experience

Work History

Cashier Lead

2nd & Charles
10.2021 - 11.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Restocked and organized merchandise in front lanes.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Increased customer loyalty and retention.
  • Displayed new stock and rotated existing products.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Analyzed purchases for signs of fraud.
  • Directed team of 6 cashiers to maximize performance and deliver exceptional service to every customer.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Dependable and energetic

Veterinary Assistant

Dr. Bill's Pet Infirmary
05.2005 - 06.2009
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Answered phones, checked in patients
  • Adept knowledge of pharmaceuticals: refilled ,stocked and maintained over 50 different medications.
  • Gave subcutaneous fluids to renal failure patients or for dehydration.
  • Readied ear swabs , blood , and fecal matter for testing.
  • Assisted in many different surgeries.
  • Surgical pack sterilization for 3 different types of medical procedures
  • Skilled in blood draws and IV catheterizations
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
  • Collected and prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.

Education

Some College (No Degree) - Graphic Design

John Tyler Community College
Midlothian, VA

Skills

  • Excellent time management skills
  • Welcomes constructive criticism to align with clinics needs quickly
  • Product Knowledge
  • Client Needs Assessment
  • Routine Examinations, vital sign measurements, vaccination, anal sac expression
  • Equipment and Instrument Sterilization
  • Diagnostic Testing
  • Patient Recordkeeping
  • Proper Animal Restraining
  • Adept in assisting with Animal Surgery and dental procedures
  • Animal Euthanasia Assistance
  • Medical Triage
  • Quick acting in Emergency Situations
  • Reception Area Maintenance and cleanliness
  • Performed Fecal, Urine, ear wax , Blood Testing, skin scrapping and biopsies
  • Aware of Veterinary Standards and Procedures
  • Operating Room Preparations; prepping animals for surgery
  • Assisting handling animals during IV Administration; am also skilled in phlebotomy
  • Microchip Administration
  • Subcutaneous Injections
  • Complex Problem-Solving skills
  • Fluorescein Staining
  • Cat and dog intubation, sutures and Surgical Instruments
  • Radiographic Testing
  • Anesthetic Administration Assistance
  • Patient Care Monitoring
  • Catalase testing
  • Cytocentesis
  • Intraperitoneal injection
  • Schiotiz tonometry method
  • Vast knowledge in pharmaceuticals

Timeline

Cashier Lead

2nd & Charles
10.2021 - 11.2022

Veterinary Assistant

Dr. Bill's Pet Infirmary
05.2005 - 06.2009

Some College (No Degree) - Graphic Design

John Tyler Community College

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Dana Smith