Dana Stellaccio

• Facilitated operational communication as gatekeeper, ensuring messaging aligns with audience needs.
• Curated and edited operational tasks to enhance clarity, conciseness, and compliance with guidelines.
• Provided coaching on communication standards to diverse organizational authors.
• Created comprehensive training materials for store communications and additional resources.
• Led training sessions to improve overall communication effectiveness within teams.
• Proactively resolved conflicts while monitoring leadership team workload capacity.
• Identified improvement opportunities in processes, procedures, and systems to streamline program delivery.
• Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
• Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
• Collaborated with functional managers to develop program resource plans and assign program resources.
• Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
• Audited operations and processes to enhance brand and manage compliance.
• Facilitated change management processes to support organization and stakeholders during program transitions.
• Led the content organization and creation of SOPs and Operational Standards.

• Owned a $35.4M annual e-commerce program for the 52-store Mid-Atlantic region, including program definition and execution in partnership with merchandising, marketing, operations, finance, and technology.

• Developed, implemented, and monitored strategic approaches, effectiveness, and business performance improvement opportunities. Led from the front, using numerous systems, structures, and pedagogies to help train and develop cross-functional teams, whether onboarding or ongoing.

• Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.

• Increased client satisfaction by streamlining business processes and implementing innovative solutions.

• Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.

• Managed cross-functional teams to deliver high-quality projects on time and within budget.

• Key Highlights:

• 17% reduction in costs attained by collaborating on vendor contracts, pricing, cost management, and program scheduling.

• Led the region from #11 to #1 by reviewing and researching strategies and action plans to establish effective processes while meeting performance metrics and policy expectations.

• 15% lift in year-over-year revenue earned by clearly communicating business strategy and forecasting with senior management and front-line workers; transparent leadership allowed the team to feel confident performing at high levels.

• 2020 All-Star Award won for leading the #1 department in the region based on overall KPI performance, including purchase-to-sales rate, margins, and team happiness.

Achieved a 22% revenue increase by promoting high-margin products, leveraging promotions and special events, optimizing team efficiency, and utilizing data and insights to understand selling patterns, customer preferences, and sales conversion rates.

• Steered the daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. Managed and trained a team of 60 in-store personnel across multiple departments. Developed creative store layouts and product merchandising; worked with other team leaders to achieve sales, purchasing, and labor targets, analyzed sales, reports, and labor, and provided input on annual sales and expense forecasting and budget preparation.

• Steered special projects while training and overseeing a team of 60 in-store personnel.
• Developed innovative store layouts and product merchandising strategies to enhance sales.
• Collaborated with team leaders to meet sales, purchasing, and labor objectives.
• Reviewed sales reports to extract insights that informed annual forecasting and supported budget preparation.

• Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.

• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company's benefit.

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.

• Collaborated with internal departments to better understand needs and determine purchasing requirements.

• Researched competitors and sourced new vendors, enhancing product offerings and optimizing pricing strategies.
• Implemented strategies to streamline procurement processes, achieving greater efficiency and cost savings.
• Analyzed market trends to select optimal product assortments for store inventory.