Dana Thompson
Pittsburg,KS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Tax Preparer
H & R Block Tax Services
01.2017 - Current
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
- Maintained compliance by adhering to current tax laws and regulations.
- Identified potential audit red flags to minimize risk of IRS audits.
- Researched complex tax issues utilizing online resources and professional tax software.
Food Service Director
St. Mary's Colgan
01.2015 - Current
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Developed strategies to improve food service levels for busy facility handling240-350 meals each day.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
Education
Bachelor of Science - Business Administration And Management
Kansas State University
Manhattan, KS12.2001
Skills
- Revenue Generation
- Staff Recruiting
- Proposal Development
- Multi-Unit Management
- Financial Management
- Profitability Optimization
- Human Resource Management
- Staff Supervision
- Conflict Management
- Operations Improvements
- Team Development
Timeline
Tax Preparer
H & R Block Tax Services
01.2017 - Current
Food Service Director
St. Mary's Colgan
01.2015 - Current
Bachelor of Science - Business Administration And Management
Kansas State University