Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

DANA TILLYARD

New York,USA

Summary

Versatile professional with expertise in customer service, client relations, and team leadership. Experience in establishing effective communication strategies, enhancing customer satisfaction, and leading teams in fast-paced environments. Background includes pet care and sales photography, emphasizing a commitment to quality service delivery.

Overview

7
7
years of professional experience

Work History

Owner

Dana's Pet Services
New York, New York
01.2019 - Current
  • Establish daily dog walking schedules for clients.
  • Manage client communications and address inquiries regarding services and policies.
  • Develop relationships with pet owners to enhance customer satisfaction and retention.
  • Provide in-home pet sitting services to clients, including feeding, exercising and playing with animals.

Sales Photographer

Photogenic/Cherry Hill Programs
New York, USA
06.2021 - 07.2022
  • Captured, edited, and sold high-quality photos to meet client needs.
  • Set up photography equipment.
  • Engaged with customers to create a friendly and welcoming atmosphere.
  • Progressed to lead and supervised team to enhance service delivery.

Gallery Receptionist

EV Gallery
New York, USA
12.2020 - 03.2021
  • Monitored East Village gallery, facilitating visitor inquiries and connecting them with gallery owner for artist purchases.

Cashier

Barnyard Cheese Shop
06.2019 - 09.2020
  • Processed customer transactions accurately and efficiently at busy cheese shop.
  • Assisted customers in selecting products and provided recommendations.
  • Maintained cleanliness and organization of checkout area.
  • Cut gourmet meats and cheeses for customer orders.

Education

SUNY Potsdam -

SUNY Potsdam
05-2019

NYC DOE High School Diploma -

Harvest Collegiate High School
New York, NY
01-2018

Skills

  • Customer service
  • Client relations
  • Sales support
  • Team leadership
  • Pet care
  • Attention to detail

Volunteer Experience

Bellevue Hospital, 06/01/16, Volunteer in chemotherapy ward, approximately 7 hours per week.

Timeline

Sales Photographer

Photogenic/Cherry Hill Programs
06.2021 - 07.2022

Gallery Receptionist

EV Gallery
12.2020 - 03.2021

Cashier

Barnyard Cheese Shop
06.2019 - 09.2020

Owner

Dana's Pet Services
01.2019 - Current

SUNY Potsdam -

SUNY Potsdam

NYC DOE High School Diploma -

Harvest Collegiate High School
DANA TILLYARD